Sleep Country in Calgary

🕗 opening times

comments 5

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  Cathy

  :: 01 January 2018 15:29:21

  My experience with this sleep country was poor unfortunately. My sales representative named Rob was very friendly and knowledgeable at first but then turned rude. Rob tried using hard sales tactics by using guilt and time limits to try and push me into a sale when I told him that I wanted to take some time to think about my purchase. He tried telling me that a gift card would only last till 6pm and then as I was was getting up to leave he told me "the 50 dollars that I was going to give you was actually a 100 but I guess you don't want to save money do you, I mean why would you?". And to top it off as I was leaving I told him that I was going for supper to think about things and he didn't even say goodbye to me after I said goodbye to him. I understand that sales is hard and that there are tactics that are used but common courtesy and respect for the client should just be standard. I don't usually writer reviews but Rob had left such a bad impression that I felt compelled to writer about it.

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  Kevin Robb

  :: 13 December 2017 14:52:39

  The staff wasn't helpful and didn't make themselves available to answer any of my questions

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  Hector FM

  :: 23 July 2017 18:46:14

  We received a knowledgeable and professional service from the sales process till delivery. The sales executive showed a lot of knowledgeable and friendly style really helping customers instead of being pushy and cheap like in some other stablishments. Highly recommended.

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  Gregory Hawthorn

  :: 08 July 2017 11:05:12

  Great experience working with Sean. He took us through all the options and helped us pick out the perfect mattress for an awesome price. I would highly recommend him for the excellent customer service and product knowledge he has.

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  MichelleKP

  :: 07 April 2017 18:55:48

  We went this store about a month ago to buy a mattress. The sales representative, Cole, was super friendly and helpful, no pushing on purchase. We were explaining him about our situation, building a new home so we had to wait for another 3 months to receive the mattress, and he was willingly put the product on hold in the warehouse-no charge, and even checked if there is any available item with deeper discounts. With the mattress purchase, linen items were 40% off until delivery date(This was explained by sales representative as well) so we went again yesterday to buy bed sheet sets and pillows and as soon as he saw us, he said "Welcome BACK" with my hubby's name!! It's been a month and he still remembered the product we've purchased and offered to give us newly upgraded model with no additional charge. I haven't been to any other locations so can't compare to others, but I highly highly recommend the one on 17th Ave, this sales man definitely knows how to deal with customers. Since we still need to wait 2 more months to move in, I will leave further feedback once I receive the mattress.