Optique Laurier Optométriste in Gatineau

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comments 5

• fr

  Pierre Olivier Jutras paquette

  :: 17 April 2018 18:01:35

  Belle gang de krosseur ça te dit que monture et verre son à 60 % de rabais et rendue à caisse te font 60 % seulement sur les verres et te charge full price sur la monture une chance que je chek mes factures ... merci mais non merci ...si t aurais pas asseyer de me fourré je les aurais prit les lunettes belle façon de ce bâtir une clientèle...🤬🤬🤬 Pas surprenant que vous ayez deux étoile sur cinq

• en

  miriam saghbini

  :: 16 March 2018 17:46:14

  Posting for my mom: Worst experience of my life. Left from there crying and so mad. From the beginning, the front desk staff was awful. They didn’t even say hi, they directly told me: 80.00$ please. I saw the review before going there and I should of listen to the reviews. I will call the headquarters tommorow and already called my Visa to cancelled the transaction. Then, when I went to the optometrice office, there was 3 people waiting, so she was so much in a hurry. Doctor Song was the worst. My eyes were hurting so much and she forced me to keep them open. I ask her to repeat the prescription because she does not speak either french or english, she started yelling at me and pointing me saying that she will not repeat. I filled a big complaint on her. Still don't believe it. I hope this place close down, how can people be so harmful and mean. Speaking for myself (the daughter, Miriam) it was the worst experience to discover my mom in her room crying because she felt abuse. She started telling me that the doctor forced her and was really mean to her. She said she was crying in front of the doctor and the doctor kept yelling at her to open her eyes. I really think of doing a police complaint. She hurted my mom so much.

• en

  Zachary C. A-A

  :: 06 March 2018 11:41:30

  Worst service I have ever had. They made a mistake in my prescription. When I went back to get another eye exam, they tried to deny their fault. The doctor is saw barely spoke English or French and the staff is very unprofessional. I highly DO NOT recommend this place. Go to Costco. Great service and a Fraction of the price. If I could leave a ZERO star rating, I would.

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  Julien Tousignant

  :: 21 February 2018 18:19:05

  J'ai reçu du très bon service à la clientèle. Je me suis présenté à leur boutique 3 fois. La première fois c'était pour le choix des montures, la 2e pour l'examen de la vue et la 3e pour récupérer mes lunettes avec prescription. Ils me répondent toujours rapidement, ils me conseillent bien et me laisse prendre tout mon temps. J'enlève une étoile en raison de l'optométriste asiatique qui était bête comme ses pieds. Somme toute, je vais y retourner pour mes prochaines lunettes.

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  vanes a

  :: 09 February 2018 19:42:44

  15$ + tx To put my lense back in because it had popped out,the woman was forcing on my glasses and didnt look professional, I told her to just give them back because she was struggling. When I went to New Look (great service) he told me she had stripped my screw and he needed to fix what she had done, also, the gentlemen fix them for free.As it should be. I was not greeted properly and the service was terrible. It was the first and last time Im never going back.