Carling Volvo in Ottawa

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comments 5

• fr

  Pierre Aubry

  :: 18 April 2018 14:38:53

  Très bon service rapide et à l'heure. Prennent le temps de t'écouter et de résoudre les problèmes

• en

  Erin Ievers

  :: 25 March 2018 13:39:13

  Friendly helpful staff. Love working with them even 3 years into owning my Volvo.

• en

  M Alves

  :: 23 January 2018 11:04:20

  Brought vehicle in for a scheduled appointment for warranty work. I missed the shuttle due to inclement weather and asked for a ride to work. Was told I could wait for the next shuttle, which was in 90 minutes. My office is a 10 minute drive. Wasn't even offered a ride to Westboro transit station, which I walked to and then caught the bus. I wrote to the GM and after one week, I aim still awaiting a response. Volvo markets its vehicles as "luxury" but the service isn't even utilitarian. Nice vehicles but service is a huge part of the ownership experience and it is sorely lacking in Ottawa, where both dealerships are owned by the same group. I will go elsewhere for my next vehicle purchase.

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  Benny Lagueruela Arencibia

  :: 19 January 2018 02:18:35

  Friendly and honest staff. Parts are cheaper than St Laurent Volvo

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  Joshua Wright

  :: 17 January 2018 17:23:15

  They are quick to repair. But you might wait a month for an appointment. They gave got communication during the process. There's usually 1or 2 extra things wrong that I couldn't detect prior to bringing it in, which makes me skeptical. But they ask before going ahead with it.