Capital Hill Hotel & Suites in Ottawa

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comments 5

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  Andy Gallant

  :: 08 April 2018 13:46:43

  Nice clean spot. Spacious rooms with a balcony. Great housekeeping. Cool little kitchenette with fridge and microwave. My only minor complaint is that they only have pop machines, no snacks.

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  Melanie G. Burton

  :: 20 February 2018 17:05:33

  This is our second stay in the hotel and we were very pleased with it! We love the location, ability to walk to either the Byward or Bank Street easily. Staff are friendly and attentive, young and not imposing. Although decor is somewhat dated, the room was clean and comfortable. Parking is always difficult with a small lot, but staff are happy to bring your car around!

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  Brandon Vidito

  :: 12 February 2018 10:09:11

  We spent two nights in this hotel and it was a nice experience but nothing out of the ordinary. We wish there was a mini fridge for drinks but other than that there's nothing to complain about. Great location if you're looking to stay in the eventful part of Ottawa.

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  Gabby Conforti

  :: 31 December 2017 13:31:11

  Stayed here in early December and have been debating writing this review but decided I must. Overall as a hotel it’s good! Service is good as there were people yelling on our floor at 2AM and the staff responded immediately which was amazing. However, they make you keep your car keys at the front desk in case they need to double park since the car park is very small. Even if you want your car keys, they still have to keep them which is insane in my opinion I have never heard of any other hotel that does this. They moved the car a few times even though I parked it in a spot specifically so it wouldn’t have to be moved, but they didn’t damage it so that’s fine. Room was alright and updated, bathroom was a bit outdated and there was still someone else’s hair on the bathroom floor so my recommendation to the hotel is to just double check on the bathroom cleanliness. Also , fun fact, Elvis stayed here when he was in Ottawa! Google search Elvis Beacon Arms Hotel (the old name this hotel had) and you’ll see it! I think if the hotel put a plaque of this in front they could attract so many more customers.

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  Honour Louise Meredith

  :: 12 August 2017 07:30:27

  If for no other reason than customer service...they are amazing. From the moment we checked in, we were made to feel very important. Our room was clean, tidy and the beds are so very comfortable. We slept so soundly, no noise from outside either. I certainly don't see why there are so many complaints on these reviews. We still have another night here but I would love to stay another few nights. Thank you Capitol Hill Suites for making us feel important and catering to our every need. I will definitely stay here again...with pleasure! Blessings, ~Honour