Budget Car & Truck Rental in Calgary

🕗 opening times

comments 5

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  Ryan Chute

  :: 05 April 2018 13:24:16

  Beware of this location. They are pulling service scams to soak unknowing customers out of service money. I was charged $45 extra for a rock chip that was already there. They reviewed the car very quickly and the car was dirty when reviewed. They are pulling the same scam as shown on W5 from unscrupulous locations. Do not rent from this location. They are crooks.

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  Lena Sysoeva

  :: 03 February 2018 14:08:27

  We regularly rent a car here, because of Bab and quality of his service. He serf very quick and friendly. He could answer on all our questions and all his suggestions is usually the best working. I recommend this Budget office for renting cars and especially Bab working hours ;)

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  Lakshya Tandon

  :: 28 December 2017 16:51:56

  I had a really bad experience with these guys. I rented the car for two days and while signing the contract WAN told me that I can return the car by 12:00 noon while my time to return was 9:30 AM. When I returned it, it was around 11:30 AM and WAN wasn't there. BAB, who was on the counter charged me for an extra day ($82) and said he cannot do anything and I should talk to WAN. Today I had the chance to talk to WAN and he denied every single conversation we had. He was literally talking to me in a manner as if I owe him $82 and not returning it to him. I was a loyal budget customer until this point. And one more thing, I'm seeing a lot of good reviews about BAB and WAN. I don't know about BAB, but WAN seriously! This guys being a customer service representative was yelling at me on phone while I was asking for a refund. I remember once a budget employee was asking me to provide a good review on Google and he would give me some discount the next time. That might be my justification to such reviews. And if anyone from bugdet management is reading this, please arrange workshops for your employees on customer relationship development.

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  Ryan Rebenchuk

  :: 16 October 2017 18:46:50

  I have to rent a vehicle 2-3x a month for business travel, and have been dealing with this location for a few years. All of the staff (but especially Bab and Wan) have always been incredibly helpful, prompt and quick to resolve any concerns. There have never been any billing surprises, and everything has always been very clearly and accurately presented to me. I would happily recommend this location to anyone in the downtown area needing a rental vehicle!

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  Becca Lynn

  :: 19 June 2017 15:22:49

  I recently visited the 6Avenue branch (9/6/2017) and was served by the incredible Bab and Wan. I feel like they went beyond the call of duty in order to exceed the customer's expectations and to make the experience as smooth and enjoyable as possible. I genuinely feel that they provided me with the best customer service I have ever experienced. So much so that my friend and I decided to hire a car on a second date (15/6/2017). When we returned we were greeted this time by Lam who was also very friendly. Our new found friends Bab and Wan returned from off site duties and seemed as happy to see us as we were to see them. As before, the store was extremely busy but Bab and Wan were super attentive and ensured each customer left happy and completely satisfied. I would definitely recommend this branch to anyone visiting Calgary and I can't wait to return to see Bab and Wan again! Thank you, you truly deserve to be commended!