Sweet Pete's Bike Shop in Toronto

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comments 5

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  Ander Negrazis

  :: 15 April 2018 10:48:33

  These guys are super honest. After emailing them to set up a saddle fitting appointment, Mitchell made sure that I actually did indeed need a new seat before proceeding with my appointment. He wanted to save me money! He asked me very specific questions to help figure out whether I needed the fancy seat mapping or the normal seat mapping instead of trying to sell me a fancy option if I didn’t need it. He didn’t take advantage of my naïveté, and gained a loyal customer. And - the shop was so friendly to me - welcoming me to join their group rides. I left feeling so well cared for and part of the crew :) Plus - they have dogs in the shop! Super rad.

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  Liu Liu

  :: 24 March 2018 22:14:43

  We once had an unpleasant experience at Sweet Pete's so we posted a criticizing comment. Pete reached out to us immediately and addressed each of our concerns. We had great conversations and we ended up getting a great bike there. We really appreciate how they care about their customers. Pete definitely stands behind his name!

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  Angela S

  :: 08 March 2018 19:43:59

  Amazing service! They genuinely care about helping you find the best bike for you all around (look, feel, price, you name it - they get it!). I actually came home with one bike but wasn't happy about the ride. Sent an email to Brent (Annex) explaining the experience and he was SO accommodating about getting me back in with it ASAP so we could figure out why. I ended up exchanging it for another bike and learning a ton more about being a better rider too. I couldn't be happier with the results. I'll go to these guys every time! Thanks again. Also, shout-out to the mechanic Adam for doing a great job putting everything together with an eye for perfection for me!! :)

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  K Lo

  :: 22 January 2018 18:55:45

  I was looking for a bike shop with a personal touch, as it would be my first serious bike purchase (and likely not the last). I wanted to find a place with trustworthy and knowledgable staff -- Sweet Pete's came recommended through a friend, and did not disappoint! I appreciated being given skill-level-appropriate advice, and recommendations that respected my budget-consciousness as well. After my bike purchase, I did discover knee pain when riding, and went back for a customized retul fit (with Mitch)... which increased my comfort 1000%! Cannot recommend this enough if you can afford it, and if the "default" adjustments are causing you pain that seems to linger. It can be a bit of an extra investment (especially if some parts need to be replaced), but the price seems to be competitive with other bike shops.

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  Brad Christian

  :: 31 October 2017 18:37:12

  Each time I visit Sweet Pete's it's always a great experience. Whenever I have a flat tire or my bikes need some kind of repair/tune up they either have the products in stock or can get it in less than a week. Staff are all friendly and knowledgeable from the front counter guys and gals to the service people. If someone doesn't have an answer to my many questions, they don't pretend to know and make up an answer. They consult another employee to give me the best information possible. I've recommended this place to a number of friends and coworkers as I find the service excellent. So, I also recommend Sweet Pete's to YOU!