Mobile Surgeons in Ottawa

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comments 5

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  Mathan Rowe

  :: 04 March 2018 13:44:55

  Stellar service. They fixed my Samsung galaxy S8+ and my Windows XP Tablet without delay. Highly recommendable for personal and business. Thanks guys

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  Andrea Rodriguez

  :: 22 February 2018 18:27:04

  Great Service, Bruno goes up and beyond to be able to help you and if he can’t fix it, trust me no one can! Very Honest and will tell you the truth of everything Great service and price is great!

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  catheryn stewart

  :: 18 February 2018 22:08:11

  Bruno was great and fast... He fixed my screen and when I had issues with a black out, he fixed it for free AND dealt with my ever so annoying messages! This guy is very professional and I would recommend him to anyone with phone issues! Thanks Bruno, you have one satisfied customer!

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  YungShlako

  :: 14 January 2018 13:01:28

  IF YOU WANT TO BE FINESSED OUT OF YOUR HARD EARNED MONEY, PLZ VISIT THIS SHOP!!!!! I recently went in to get my phone repaired. A screen replacement was all that I needed. First strike was him taking over an hour to replace my screen. The screen is finally fixed and I am happy, but this Bruno character gives me my phone back at 1% when he says he's gonna "charge it up" for about another 20 mins of my time waiting around, but the phone comes back at 3% which struck me as super odd as my battery is 3,000 mAh and fast charge capable 20 mins should have done the trick and given at least 20% or so battery. The touchscreen works and I try and verify calling and the speakers to see if there is anything else wrong with it, but of course it dies as I am doing so and I have to go run some other errands, so I leave the testing to later, since I gotta run some errands, trusting that Bruno hasn't royally f**ed me! Upon testing my phone at home that afternoon I realize the volume controls and the speaker are not working at all. Curious, I open my phone myself to verify what went on inside, to my surprise the speaker in my cellphone is absolutely GONE, which then means the volume rocker is no longer working either. Picture this, I had a broken screen on my phone, one that I used for a year and a half with no issue, have watched dozens of movies on, listened to music on, answered calls, and used my speaker for and etc... And the day I go to get my screen fixed, all of a sudden parts of my phone go missing. When I never once tinkered with my phone or removed stuff, but I am sure that Bruno will come on here and comment that this or something else happened, and with complete disregard for common sense, which is exactly what he did when I confronted him about it. "oh no bro I have no reason to open your phone and remove parts, or mess up your phone." I say fine, this guy claims his work desk got cleaned, trash was thrown out and etc.. and he cannot find any parts, but will be more than happy to order me more off brand parts that are weak and will give out and ultimately render my phone useless. So I got sick of all of this b.s and runaround, I asked for a receipt, simple, right? But no, to try and be deceitful again seems easier for this individual, as he gives me a completely different receipt for someone else's Tablet repair a month after mine, and not my cellular device. ( I have pictures of both the wrong receipt he printed out in front of me, wrote down a description for, and handed over to me with a smile). Once this happens I ask for a formal invoice to be sent to my email address so that there is no way it gets confused. He finally sends it. At the end of the day I bought a new phone because the garbage screen he gave me cracked again by itself (started a hairline crack from no apparent damage or me dropping it, then the sensor just died on me, go figure!). This is my warning to you fellow consumers, GO HERE AT YOUR OWN RISK, BRUNO WILL DO AS HE PLEASES, AND THERE IS NO WAY TO WIN AN ARGUMENT BECAUSE HE DOES THIS SHODDY WORKMANSHIP BEHIND CLOSED DOORS, SO THAT ONCE THE DEED IS DONE THE WORK IS OFF HIS HANDS FROM THERE. *patiently waiting for Bruno to reply to this review with false responses trying to cover up this sh**show of a phone repair shop, on a side note I highly doubt that this guy pays taxes on his stuff, very hesitant to offer a receipt and also did not give the receipt on the first transaction we did as virtually any retailer or service would offer upon purchase or payment but that is just my opinion! Take it how you will. Regards

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  Susan Canning

  :: 27 September 2017 15:34:36

  Excellent service and an excellent repair. Dropped my laptop off late in the afternoon and had it back early evening. Amazing repair to my slow running laptop. It now works as it did when I first purchased it. If you have any electronic issues, bring it here first, don't waste your time going anywhere else. Customer service at Mobile Surgeons is the best!