Kesay in Winnipeg

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comments 5

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  Shelley Buskell

  :: 03 January 2018 12:04:27

  We ordered 2 dining chairs (Van Gogh Flora) and a metal side table (Romina accent table TA033). The dining chairs were a special order, since we chose the material and finish but the table was ordered for us because the one on the floor was damaged. When we called 8 weeks later to check on our order, we were told the chairs were in but not the table. Then we had a disagreement about the table. They said the table was also a special order and would not give us a discount to correspond with an advertised sale. They gave us free delivery after a lot of calling back and forth. But first I was ignored with the promise of a reply by e-mail, forcing me to call again 2 days later. Then, they said because this was a special order, the price could not be changed. My husband signed for the delivery. I laughed when I saw the table. It was not the table I ordered. Dustin ordered the wrong table. I researched these items on line and found the exact same table at Wayfair - and it was cheaper - with free delivery - and they don't take 9 weeks to deliver. The chair manufacturer lists 5 stores in Winnipeg. So do your research. They are not the only game in town.

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  Teri Desjarlais

  :: 27 November 2017 06:47:38

  I ordered a nestle chair in March. I was told I would have it in July. I finally got it in September. I paid $1200. and the cushion doesn't fit properly. There's a big gap in the back where it should fit snuggly. Wow! Very unimpressed.

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  Chris L

  :: 28 June 2017 14:33:20

  I just bought a sectional sofa and so far so good. It is not a budget furniture store. Delivery and set up was timely and easy.

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  Nancy Reed

  :: 21 June 2017 19:12:14

  Never pressured or hurried. Salesperson Becky was a tremendous help. I love my purchases.

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  Duane Funk

  :: 19 June 2017 21:13:20

  I'm not sure why there are all these negative reviews. Bridgette was our sales person. She was fantastic in helping us pick a dining room table and a sofa and chairs for our living room. She even came to our house, (on her own time), to help us decide what colours to paint our home to match the furniture, and also gave us helpful tips on decorating. We ordered our furniture from Kesay (custom) and were kept apprised of its progress throughout its manufacturing process. The service here is excellent. The products are a bit more pricey than other furniture stores, but the quality and selection are better than most places in the city. If you want great furniture and excellent service/design tips, this is the place to go.