Bill & Dave Computer Repair Inc in Ottawa

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comments 5

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  Carlos Barrera

  :: 18 April 2018 11:12:02

  After Apple store refused to replace my “old” out-of-warranty phone because it was already opened (by myself, I told them so), I went to Bill and Dave and their service was great; fast, guaranteed, and they were empathetic. In less than 10 minutes, battery was replaced and phone is just as good as new. Prices were up front and was nice to know there are other options with much better customer service. Totally recommend them.

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  Matthew Dingwall

  :: 19 March 2018 18:51:53

  I cannot recommend this business enough, they were extremely courteous, outgoing, helpful, and they made my experience a joy. I was in need of a component for my laptop, and I had contacted at least 5 other local businesses and found nothing but dead ends. The staff I spoke with on the phone were quickly and clearly answer any of my questions and assured me they could help me in my search. I was welcomed by a number of friendly gentlemen, and they were very thorough in assisting me with my issue, and I left feeling well taken care of and very satisfied. Thank you again Bill & Dave!!

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  David Crenna

  :: 18 February 2018 12:35:37

  This story does not involve using Bill and Dave's repair services directly, but their recent actions showing how sound they are as decent human beings. My computer was stolen a little over a week ago. They happened to be the ones to be approached to sell it for cash. They immediately chose instead to go the extra mile both in keeping it safe in their care after refusing the deal, and attempting to contact its owner. That certainly involved some solid detective work on their part. End result: I got it back from them in good working order and am able to get on with my life as a result. Thank you guys... You are simply great to have in our community!

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  Alexis Shamess

  :: 15 February 2018 12:14:49

  I had an incredible experience at Bill and Dave's Repair and I highly suggest that it's your first stop for electronic repairs in Ottawa! I had my phone repaired by Dave himself, and he was so kind and helpful. They have very affordable prices and fast service!!

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  Ally Crockford

  :: 18 December 2017 10:59:01

  My partner and I have used Bill and Dave for a couple of issues with our computers over the past year (he has a custom-built desktop, I have a Dell laptop). They've always been very friendly and the service has been impressive. Their pricing structure is great - the cost for a diagnostics check is put towards any work that needs to be done, which is helpful when you don't know what's up. When I needed a new battery, it ended up being more expensive than they initially quoted me, but they still charged me the price quoted. They're fast, fair, and reasonably priced: definitely recommend!