closed
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22, York Street, K1N 5S6, Ottawa, Ottawa Division, CA Canada
contacts phone: +1 613-860-6020
website: www.urbanbarn.com
larger map & directionsLatitude: 45.4275424, Longitude: -75.6938514
Michael Benmergui
::Purchased a couch 1.5 years ago. Quickly fabric began falling apart. They would not honor warranty. Cheap products for high prices. Poor customer service. Run AWAY!
heather macdonald
::My fave year-round furniture and home accessories store. Always stylish fun, great sales and helpful staff. Love my UB!
Clara E. Miller
::Staff were especially helpful, and lovely spring colours throughout the store!
Melina Bouchard
::purchased a Nixon couch from Urban Barn in Etobicoke. Received March 1st, and your product catastrophically broke on its first use; the frame broke in half. If you stood by your products you would have rectified this immediately. Instead you have been giving me the run around for 2 weeks. Now your customer service rep wants me to pay for the pick up of a broken couch, to the tune of a few hundred dollars?! For over $4500 I thought I would get high quality couch, but apparently your quality control isn't the best, but if your company sells products at that price you would think they would want to rectify any issues like this quickly. Unfortunately their customer service does not agree, so I am forced to share my story anywhere I can so that the same fate doesn't befall others. If I could give it zero star, I would but it isn't an option on Google Reviews. Do not shop here or you’ll regret it.
Marielle Proulx-Marcille
::I love the clock I purchased - the salesperson gave me good advice and it looks perfect in our kitchen