Structube in Vancouver

🕗 opening times

comments 5

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  Cristiane Aigner

  :: 20 April 2018 20:43:44

  They have a serius delivery problem and if you call to ask information about the delay...their kind answer is.. "The delivery is not our problem"... so... that its... is not their problem if the delivery company delay more than 2 weeks to bring your stuff... I do not recomend this store!!!

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  cristiane aigner

  :: 20 April 2018 20:32:23

  I do not recommend this store. They have a strong problem to deliver your stuff even when you have a receipt with the expected date. They delay more than 2 weeks beyond the 3 weeks accorded. And nobody did nothing to help us sayng that is not their problem if the delivey delayed!!! I´ll never buy again with this store!!!

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  Frank Torng

  :: 20 April 2018 01:18:37

  There are some great finds in here...I'm interested in purchasing some stuff, but I went in tonight to take a look and did a whole tour of the store and not one person came out from behind the desk to even say hello, let alone ask me if I needed assistance... After looking at all the past reviews on this Gastown location, I'm surprised that it's even still in business; such a shame. Piece of advice to Structube: hire a manager and staff who actually care about customer service. Your brand is being tarnished.

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  Morgan Ayres

  :: 10 April 2018 00:53:05

  Love structure although service can vary. Prefer the granville location over gastown as the staff are more friendly here ( although downtown has a bigger space and more selection) prices and quality are good. Run out quickly of popular designs and sale items so buy before it's gone

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  Annie Chbat

  :: 28 February 2018 14:27:54

  Cool and stylish furniture, but not the greatest quality. At least prices are very affordable. Service is a hit or miss, we've had the nicest people help us in certain locations and some others who were extremely rude and nonchalant