Shoppers Drug Mart en Toronto

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comentarios 5

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  Mm Ww

  :: 19 April 2018 14:26:36

  Worst customer service experience in my life and got the situation on tape. I would have blamed the staff who took passport picture was lying arrogant and rude. But after I met the store manager and saw the way she acted, I could totally understand this is a bad management from top down. Complete lack of professionalism, shame and integrity. Filing formal complaint against the Manager.

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  Anca Chimirel

  :: 11 April 2018 16:41:43

  Awful pharmacy experience; not knowledgeable and not willing to help at all with products' range

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  Valdir Ubaldo

  :: 01 March 2018 13:34:55

  I was choosing a perfume and taking pic of some so my girlfriend could help me to choose and an asian lady was all the time looking at me and making questions. I felt so discriminated... Ended not buying anything and leaving. Not planning to come back. Horrible customer service. The worse I had compared to other Shoppers. And It was not the first time something like it happened with me there.

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  Christina Basil

  :: 01 December 2017 13:42:54

  I had ordered two Amazon packages to be delivered to this Shoppers location, but upon pick-up they were heavier than I expected and I realized I would be unable to walk home with them. Fortunately, a kind employee by the name of Ricardo offered, with a smile, to help me out by using one of the trolleys from their back room to transport my packages to my doorstep for me (approx. 10 min walk). I just wanted to leave this review to say I'm incredibly grateful for this level of customer service that went above and beyond my expectations! It made my day. :)

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  Dorea Reeser

  :: 20 June 2017 11:24:56

  This Shoppers is extremely busy, and the staff are not approachable. That said, the store is well stocked for a varied of needs and very convenient for anyone who works in the financial district near Yonge. I also recently had a fantastic experience with a pharmacist, Kevin. He went out of his way to resolve an insurance issue. I can't say I'm a big fan of the manager of the pharmacy, but I am happy to consult with Kevin any time he's around.