RBC Royal Bank in Toronto

🕗 opening times

comments 5

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  Duncan Chan

  :: 13 April 2018 16:33:07

  Of all the RBCs, this one has the slowest service , with no urgency as the line continues to build. Training needed.

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  Aero Ball

  :: 06 April 2018 16:36:37

  Waited 20-30mins in line. They have 3 clerks behind the desks, and they are all constantly typing away on their keyboards like they're students researching for their term paper. I dont understand why basic banking needs 10mins of screen time, like what are you even doing right now, writing my biography?! I feel like the staff is just not adequately trained for their duties so they need to learn things on the fly ? It takes way too long to get people sorted and out the door.

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  lorena aguirres

  :: 21 January 2018 13:35:37

  I agree with some customer in this review . I don’t go anymore to this branch. Staff unhelpful and lazy. Mentioning too the rudeness from some of them. Always customers on a waiting line and they don’t care . I was one day waiting like for 15 minutes on a line . And some of the stuff texting by phone and they don’t care the waiting line

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  Daniyal Usama

  :: 30 August 2017 16:30:43

  Literally the most unhelpful staff at this branch, go to any other rbc branch and you will be helped with the best customer service.

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  Rsm nd

  :: 08 July 2016 22:39:48

  Their website says non clients can exchange usd for can dollars but one of their staff at the bay and dundas branch asked me to leave because they don't exchange usd for non clients. Ill trained or just unhelpful?