CIBC Branch & ATM in Vancouver

🕗 opening times

comments 5

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  Juliana Vandergugten

  :: 12 February 2018 12:07:48

  The tellers are okay. The investment advisor seemed good. Changing accounts however was difficult as the advisor seemed confused about the bank policies. This was a Chinese woman whose name I forgot.

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  Nelson Cavanough

  :: 16 January 2018 16:18:12

  It took over 30 minutes for the teller to resolve my issue. Customer service is unacceptable - especially given the fees CIBC charges! There were only two people serving when I walked in - most of the teller chairs were empty - even though it was the peak time. I conveyed my disappointment to the manager and all he could offer in return was weak excuses. You guys really need to pick up your act at this branch!

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  Colin B

  :: 01 December 2017 21:40:54

  Polite service, ready to help even though I was not a branch customer.

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  Jeni Bond

  :: 28 September 2017 14:11:26

  Really poor customer counter service, always long queues and a general atmosphere of confusion in there - head office needs to fund more tellers for this branch

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  Richard Klassen

  :: 20 July 2017 20:19:11

  wow they are offering all these cool perks for new peoples accounts yet wont offer the same deals to their faithful ones wjen asked im about ready to switch banks