BMO Bank of Montreal in Vancouver

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comments 5

• en

  Al Fathaddin

  :: 19 December 2017 16:41:37

  Decent customer service

• ja

  Takahiro Oishi

  :: 18 December 2017 17:17:09

  行員が二人しかいないのでかなり待たされた。 特に急ぐ素振りもなく印象は良くない。

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  Chien Ho Chang

  :: 14 December 2017 10:27:32

  Best service I ever had in bmo.

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  Boyd Kelly

  :: 16 July 2014 22:04:55

  Staff have always been friendly and helpful. Once I forgot my wallet and had no ID or debit card, but since they recognized me, they let me withdraw a few $$ for lunch. Another time I had a cheque with a hold on it. The girl checked if they could get an 'image' of the cheque to verify it. That was done in 2 min, and the 5 day hold was removed on the spot! Nice work! Thanks!

• en

  David Segmund Segmund

  :: 05 September 2012 16:27:04

  Poor Customer Services and Incompetent staff._____ Here is the story: I had someone steal my debit card info online so I went into the bank and asked them to cancel my card and reorder another one. I was told all was fine and not to worry anymore. 3 days later I get another unauthorized transaction on my account and another one 5 days later, then I was told the teller hadn't shut my card down all the way and that’s why the scam people were able to use it again. Not only that she debited my checking and savings for my paycheck when she was only suppose to cash it over the counter and now I'm stuck paying overdrafts fees and debits that shouldn't have been on there. The girl needs to be fired or trained really well again because she just cost me a lot of money. . I don't know what kind of business they're running here, but they have lost me as a customer. I am taking my business elsewhere.