Best Western Plus Ottawa Kanata Hotel & Conference Centre in Ottawa

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comments 5

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  Wannett Reynolds

  :: 16 April 2018 20:18:21

  Great hotel! Clean, reasonably priced, very accommodating staff. Will definitely stay again.

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  Andy Ransom

  :: 20 March 2018 22:56:10

  This is the best BW I have been to. All the staff from the front desk to the maintenance guy that welcome me back each time I book there makes this place feel like a home away from home.

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  Callahan Bryer

  :: 18 February 2018 19:23:55

  Overall okay hotel. Rooms are nice. Services are okay, and just your average hotel. However, the pool was under maintenance (even though they were not doing anything), the room next to us stank of weed (although it’s a no smoking hotel) and did not have many services and offerings. So overall, a 3 out of 5. Okay to stay if you are in a cinch, but look for somewhere else for a nice vacation in Ottawa.

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  Karl Probst

  :: 08 February 2018 17:59:03

  Very good customer service. Annie the hotel manager is helpful and friendly. A regular and a quiet stay. Close to everything and very comfortable rooms. A great Best Western plus!

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  Joey-Ann Zandbelt

  :: 01 January 2018 14:42:23

  Don't stay here! The pool doesn't have heat and they made no attempts to fix it. Didn't bother to clean our room on one of our days. Promised our kids a hotel with a pool for Christmas holidays we stayed 3 days had to tell my 5 year old everyday she couldn't go in the pool. When we reserved we should have been told upfront and given the option to go somewhere else. Won't be back. Told me they couldn't compensate us but could give us 2000 points on our reward cards ya that's not even $10. Won't be back or use a Best Western again if this is there idea of making things better.