ACE Rent A Car in Montréal

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comments 5

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  D Duong

  :: 17 January 2018 20:30:59

  Horrible customer service. Price is good.

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  Abdalmohsen Ababtain

  :: 16 January 2018 21:05:37

  Worst service EVER! Booked a car at 4 pm for a trip and didn’t receive it. Had to cancel it before the branch closed by 15 minutes.

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  Lyne Charles

  :: 08 September 2017 06:03:27

  worst place to rent a car. I rent a car online and got an appointment to pick it up at 10 Am. I got there 5mn early and still waited 1 hour or so before I was able to get the car. Also the guy there totally disregard my online reservation. POOR CUSTOMER SERVICE. I DO NOT RECOMMEND ANYONE TO DEAL WITH THEM.

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  Tetsuro Takara

  :: 27 August 2017 17:33:12

  Nice staff, but extremely slow service. Took over an hour just to pick up the car. Spent about 30 minutes waiting in line in the tiny office, another 20 minutes to be called down, and 20 more minutes for them to clean the car, which smelled like cigarettes. Staff was friendly but for the love of God hire more people.

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  Julia Aguado

  :: 21 August 2017 12:26:59

  This is a tiny office that provide service of 3 companies: Discount, ACE and Europcar. I spend more than 2 hours waiting outside standing up to have the car I rented through Expedia. Fortunately the weather was nice! Terrible service