Vistek Ottawa in Ottawa

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comments 5

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  Chris Reddie

  :: 09 March 2018 20:34:35

  Pricier than I can spend right now but solid place for solid gear. Sales people can be a little pushy at times

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  Alexei Gherman

  :: 04 March 2018 21:41:57

  Great quality products but the staff isn’t the most enthusiastic and friendly. You have to know what you’re looking for but the staff is there to answer questions. This is a huge store and very reputable but the location is horrible for parking, street parking is your only option. They have a “leasing” option available but I’m still not 100% clear on how it works.

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  guy lacroix

  :: 19 January 2018 12:44:18

  Vistek on Bank street in Ottawa is my photography store of choice. The staff is always courteous and helpful, from the moment you walk in the door. If you meet the store manager, Roger, it becomes obvious why the atmosphere is the way it is. Roger is organized, courteous, welcoming, extremely pleasant and equally helpful; it seems contagious and is reflected in your experience with all the staff. If you need your camera sensor cleaned, Nick is a very pleasant professional with a genuine smile that does impeccable work. Glen Lastiwka is my sales representative of choice; he is a very good listener and offers excellent educated advice. Glen has a wealth of information. If you are interested in photography, Glen will recommend the right equipment and how to use it to its full potential. Given my experience with the competition,  I very strongly recommend that you consult Glen before your next purchase. You will buy what you need and not something you regret buying because you didn't have all the essential information. Regards, Guy

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  Dylan O'Hara

  :: 02 December 2017 14:20:03

  Awesome camera store with great staff! Took my camera in for a sensor cleaning and they had it done in 3 hours dispite them saying they were backed up to the next morning. They offer rentals on equipment and onsite classes, along with all your camera shopping needs. Great place!

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  Yasmin Asgarali

  :: 22 September 2017 18:52:57

  I needed to clean the sensor on my D7200. I called around to a couple places in town, and based on my experience on the phone, I decided to go to Vistek at 499 bank Street at Argyle. When I confirmed that I would bring my camera in to Vistek, the person on the phone volunteered the name of the individual who would be doing the work. That was nice, because already, I knew who to ask for. When I entered the store from the side door on Argyle, there was someone working close by so I mentioned to him i was there to see 'Nick'. Without hesitation, and with a nice demeanor, he got up and walked me over and introduced me to Nick. I had a similarly very welcoming, low key, inviting and polite experience with Nick, and felt confident in leaving my camera there. As I was writing this review, I received a call that my camera was ready! Wow! So fast. (When I left it, I was asked 'when' I needed it back. I was prepared to wait until the next morning, but I mentioned that it would be even better to get it back 'today', and I did not REALLY expect that to happen. But it did.) When I went to pick up my camera, I was greeted with the same courteousness, warmth and professionalism by Nick. This was a totally pleasant experience. I like that Vistek sells everything AND offers camera cleaning service, and more. I don't know who is responsible for 'customer service', but I think theirs should be shared widely to other organizations. Imagine having such a pleasant experience everywhere!!! Thank you Nick and the other people: the gentleman at the side door, and the person who answered the phone when I originally called. You all made me feel welcome and 'invited'. And kudos to the hiring individual. What a great job having 'just the right people'. This must be a reflection of the management of the organization...it always is, in my experience. Of course I want to make THIS MY 'go to' camera store, and I will!