Strasser & Lang in Thunder Bay

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comments 2

• en

  Vin Auld

  :: 23 October 2017 11:17:25

  I give Strasser & Lang 5 stars for the efficiency and clean up when they installed my roof this past weekend. Their staff were wonderful and very respectful! Good job boys! I will recommend you to many others!!!

• en

  Cosmic Breath

  :: 13 September 2017 12:30:47

  The take over of a neighbouring property in order to make profit, without the property owners' knowledge, or permission, and without a legal letter absolving the property owner of all responsibility should an accident happen to the workmen while performing the roof gymnastics, is unethical. The jumping onto my roof is with enough force to cause my house to shake. I won't know if there is damage until I climb onto the roof to check personally. They have tied or nailed a thin blue tarp to my roof or eaves-trough. The man straddling the roof is holding on to a strap which looked to be wound around his wrist. I would say that is a health and safety issue. They have assumed the use of my front lawn as a shingle depository running wheel barrows back and forth to the trucks. I spoke to workmen and they laughed at me. Then called the company and after explaining what woke me out of a deep sleep, the owner proceeded to tell me how many roofs they replace each year and how great they were and I'm only one in 50 per year. I took that as a condescending reference to mean only,1 of 50 complainers a year. He said they would replace damage to my siding. I suggested it might have been nicer to have knocked on my door to request permission to use my property. I was told knocking on the door would still have waken me up. If nothing else, you would think the business people in this city of Thunder Bay would at least express some good manners. It is amazing how far a little, "I'm sorry" can go and what ails "I'm sorry" can fix. Then there is always the, "I'll try to mend my ways or do a better job next time." Well, sorry but not on my roof. S. Orzech