RONA in Gatineau

🕗 opening times

comments 5

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  Bob Howard

  :: 21 December 2017 16:16:18

  Good store. Just be sure that what you take out of a bin is what is supposed to be in the bin. People seem to toss things into the wrong bin. So check twice if you don't want a surprise when you get home.

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  Ravi Mehta

  :: 01 December 2017 23:00:49

  Nice drive-through lumber yard... Everything is easy to access: the wood was well organized and the driving aisles were nice and wide. I didn't go inside the store, so I cannot comment on the main part of the store. The outside staff were friendly and helpful.

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  Allana LeBlanc

  :: 12 November 2017 11:43:00

  Worst customer service ever. Wanted to get an item from the flyer. Fine that they didn’t have it but was told it would be $70 in shipping if we wanted to order it. And they had the same product/model number in store but wouldn’t sell it to us because the sku was off by one number. Needless to say we will never go back. FYI there’s also a much bigger/nicer Rona about 3km away that’s awesome.

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  Pierre-Philippe Labelle

  :: 21 July 2017 19:30:27

  This Rona store is very small but it's the place to go for lumber. I was recently told by an employee that they are not associated with other Rona anymore so they don't have the same sales. But if you show a proof of sale from the website they will honor the price. They have pretty good customer service.

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  Manon Laliberte

  :: 10 June 2017 08:43:27

  It's great to have a Rona so close to home. But it's been a few times where the service has been quite horrible! Today, after waiting for over 25 min in line with our son for sand box sand, we finally paid for 3 bags and made our way to the back for pick up. When we got to the back, they told us they didn't have anymore! Not sure why they didn't tell us this at the cash. Another time, my spouse went for a 1/4 inch nut and bolt. Which they didn't have. This is one of the most common items... you'd think that the inventory team would've planned for appropriate stock. Parents with young kids know how difficult it is to take the time to run to the store. Quite frustrating!