Rexall in Vancouver

🕗 opening times

comments 5

• en

  Scott Ward

  :: 11 April 2018 09:48:32

  Most helpful staff

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  linda nguyen

  :: 26 March 2018 19:31:10

  Their sign says guaranteed 15 minutes prescriptions but that's a complete lie. I dropped off my prescription at roughly 1:45pm they said their wait time is approximately 35 minutes I tell them ok I'll pick it up later after work, which is 5pm. I called in at 3pm because I noticed they do close early (7pm) and had asked them to start on my prescription earlier. The pharmacist said sure it'll be ready in 30 MINUTES. I come after 30 minutes has passed just for them to tell me it's going to take another 15 minutes. At this point I am getting a bit angry and commented on how they said 30 minutes but it has passed the 30 minute mark. Their only comment was "we're busy today" I asked if I could pay for my prescription at that time as I also had another thing to ring up as well. The pharmacist refused to ring up my prescription and stated "your order isn't ready" .. I told I understood that it was not ready but why could I not pay for it beforehand? Either way didn't get to pay for it. Came back after another 15 minutes just to stand around and wait another 15 minutes.. my prescription was ready 45 minutes after given time. Very upset would not come back to this location!!!

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  Cathy Williams

  :: 30 April 2017 22:09:15

  Staff at this location are always super friendly and helpful. I have found the pharmacy staff very caring, knowledgeable and thorough. They even opened up for me shortly after closing to pick up a prescription because I was travelling the next day. Amazing people!!!

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  Chantal Ratcliffe

  :: 27 February 2017 18:43:39

  Pharmacists and technicians are absolutely wonderful and so helpful. I'll go out of my way to pick up prescriptions from this store.

• pt

  Renata Yuri Yokosawa

  :: 05 February 2017 11:19:45

  Boas promoções, mas, com frequência, os preços passam errados no caixa. Fique atento