Radisson Hotel Saskatoon in Saskatoon

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comments 5

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  Maanit Shah

  :: 30 April 2018 18:08:40

  I really like staying at this hotel. I'm attending a conference here and the rooms are always really nice and the food is also really good. Their desserts are some of the best I've ever had at a conference. The rooms are a decent size for being downtown and you can end up with her really nice view of the bridges and river.

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  Ashley Armstrong

  :: 07 April 2018 03:50:29

  Attended an event here and we got stuck in the parking garage for nearly an hour when we tried to leave! Maintenance couldn’t figure out how to open it, so we called the front desk. The guy had zero customer service skills and just kept telling us to wait longer. And apparently there was no night manager we could speak with. After about 45 minutes and multiple calls, we finally got fed up and went inside, where the guy was equally unhelpful. He just kept saying, “what do you want me to do?”, but wouldn’t actually listen to suggestions. He offered us a single cab voucher to get home, but that just means we are home without our vehicle and will have to waste time and money the next day trying to get back to the hotel to pick up our car. He didn’t seem to understand or care about this issue at all. Absolutely no problem solving skills whatsoever, and he didn’t even apologize for then inconvenience; he clearly only cared about what an inconvenience WE were to HIM. Just be warned, if you have a problem at night here, don’t except them to care or try to fix it and don’t expect to be able to even speak to a manager. On the flip side, the event staff was wonderful and the event was very nice! Excellent service and a beautiful event!

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  Peggy Anderson

  :: 07 April 2018 02:22:59

  Was stuck in the garage for 45 minutes with three other people where only one of us could legally drive, late at night. When I spoke with someone at the front desk they kept repeating "what do you want me to do?" When all we wanted to do was sleep. We asked to see the manager and then was told there was no one there. The person at the front desk had no problem solving skills and wanted to throw a single taxi voucher at us. When we asked him, what were we supposed to do with a single voucher, how would we get back, he stared at us blankly. Also when we added that the voucher wouldn't work as we had a very busy day the next day he rolled his eyes. If you stay here and you have a problem be warned that there are no night managers and your problem will probably not get solved. Their catered events though are fantastic and the catering staff is wonderful and helpful, this contrast in customer support came as a giant surprise. I understand it wasn't the front desk guy's fault, but he was no help, not friendly, and didn't care about the situation; just wanted us gone.

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  Kent Pollard

  :: 23 February 2018 10:19:22

  Nice, quiet space, low light atmosphere. Some view from the Easternmost seating. Good range from Casual to upscale. Good service, good food, responsive staff. Good gluten free options. "Our kitchen is your kitchen" attitude makes it easy for everyone to get something they like. Parking is not great.

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  Michelle Erickson

  :: 19 February 2018 21:07:59

  The room was clean. We stayed on the fourth floor with easy pool access. Pool, water slide, and hot tub were excellent. The bar had great food and the service was awesome. Check out and check in were very efficient.