H&M in Calgary

🕗 opening times

comments 5

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  Jay Ess

  :: 17 April 2018 09:49:03

  I was social profiled here when we went to shop for clothes, they actually called security as back up just in case we might steal something? I love my country, i tolerate the people on it cause as an American Indian that's all i can do rn and I find it very offensive when the immigrants here give me a hard time. They should be greatful that they can come to a safe country to live and prosper and greatful to the indian land they all stand on.

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  Jay j

  :: 24 December 2017 19:54:34

  I did not like the customer service here there were two lady that work in the counter they are very rude.

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  Anar Gamza

  :: 29 January 2017 11:15:44

  I went to this store to return/exchange Christmas gift for my kids, which were wrong size. talked to 3 store associates and store manager. because I had no receipt they asked me to call customer service tall number, in order to get approval over the phone. very convenient right? 10 mins on the phone and i was given opposite information, it is only store manager that make decision not customer service operator. anyways, i was really shocked how they treat customers and behave like robots. They try to ignore the fact that return process is not established and they say - we don't care. I would recommend not to shop at this store as once you leave the store it is none of their business. They dont stand behind their product! AVOID THIS STORE!

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  Mark Bouchard

  :: 03 October 2016 15:59:01

  Extremely poor customer service. I received socks as a gift, but unfortunately they were the wrong size. I waited in line while the only cashier casually chatted with a customer for 10 minutes while the line continued to grow. When I finally made it to the cashier I asked to exchange for the same pair and was told I could not without a receipt. The manager then explained that they cannot even access the system without a receipt. Either H&M has a uniquely restrictive point of sale system, or the manager lied about his ability to authorize the exchange. Either way, a very disappointing experience which has definitely turned me away as a customer.

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  Caitlin C

  :: 13 September 2016 10:56:57

  Best H&M in the city. Very organised and lots of selection. I find they carry a lot more work-appropriate clothes than other locations. Great stop for black friday sales since the core is less busy and there are still good deals, even over lunch hour. I just wish they carried more "conscious" clothing.