Boathouse Spa & Baths in Victoria

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comments 5

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  NailArt Elena

  :: 30 April 2018 13:37:48

  Absolutely beautiful place, amazing view, helpful staff, great food, guest parking! I personally recommend Tatiana Lovelace, she is truly gem of the company! We were completely happy and will definitely come back again. We would highly recommend this SPA.

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  Allison P

  :: 21 November 2017 13:51:07

  Beautiful spot. The pools are amazing- warm and with beautiful views, especially if it is raining a bit. The lounge area (inside) is very small. If you want to lounge more, I suggest coming in the summer. Our pedicures were great and the room had a wonderful view of the pools.

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  Sarah McQueen

  :: 23 October 2017 13:11:17

  As much as I want to like this spa (I've gone now about 3 times and tried different treatments each time), it's terrible. The customer service when booking appointments is minimal. When you call to book, it is difficult to get through to the spa on the phone, as they often just don't answer. When I do, it seems like a hassle for them to book you in for a treatment. They're dismissive and unhelpful. The facial I had was not relaxing at all. She didn't seem well trained, and the massage I received with my facial left me with a sore neck for more than a week. The pedicures are just okay. Again, for the price point at this spa, you'd absolutely expect more bang for your buck. You do have access to the pool, which is great, but I don't think it justifies the cost of the spa when the overall experience there is very disappointing. There are a lot of high end spas in Victoria that are worth the price, but this is not one of them.

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  Arden Rose

  :: 17 August 2017 19:54:31

  I went to the spa at Oak Bay Beach hotel earlier this week. I had a massage and my daughter and I sat by the pool and had delicious mojitos. And although the massage was absolutely wonderful I can't say enough about the spa manager! He was very helpful, gracious, friendly and generous. I would definitely recommend this spa if you live in Victoria or if you're visiting.

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  Debbie Lodewijk

  :: 17 July 2017 12:25:33

  My fiance and I booked in pedicures on a summer day hoping to take advantage of the outdoor bath pools as part of our experience. When booking we leanred you have to spend a min of $100 per person to be able to use the baths, I thought this was unreasonable since not all treatments are $100 and it costs them nothing to use the pools. The atmosphere was nice and the staff were great. However, we could not get a pool chair to sit in. For a hotel that size they only had 14 pool chairs. People were sitting in the cement and on rocks. Not reasonable for how pricey this place is. Spa was cramped and hot and stuffy inside. My locker was on the bottom level and I had to practically get on my hands and knees to get in it. My clothes got wrinkled because they aren't big enough to hang anything. The shower faucet was broken. Stunning views, good but expensove drinks ($14). Food was good. Not sure it was worth $280 for 2 pedicures a bowl of chips and 2 drinks.