Avis Car Rental in Ottawa

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comments 5

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  Dany. Malenfant

  :: 24 April 2018 20:16:32

  I reserved 2 weeks in advance. Bad customer service, it took over one hour until I got my car. They didn't offered any upgrade. Poorly managed pick-up location. Avoid if possible

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  ryan plestid

  :: 20 February 2018 13:46:11

  I picked up my car on the Family Day long weekend. I had reserved an economy car, which was not available for me and I was forced to take an SUV (which I really did not want). I received some of the worst customer service I have ever seen. This included: being ignored, being made to wait so the employee could finish texting, and being told that it was stupid to check if the car had a spare tire (who needs those right?). I do not recommend this location.

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  Nathan Fleming

  :: 31 January 2018 09:20:56

  Great pick up location. Courteous staff, good clean vehicles and store front. I misplaced an item after a trip, I called them and they completed a full followup for the item in the car and contacted their lost and found as well. Will definitely rent from them again if in the downtown area

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  Rachel Lee

  :: 06 November 2017 13:05:25

  These guys helped me out very last minute , great customer service! Highly recommend :)

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  Penny Cen

  :: 05 September 2017 10:05:12

  Great staffs and great cars. They did as what they promises. I called them just one day ahead and paid in counter(not on-line) , and they gave me everything I asked for as a picky customer. The car was ready when I got there on time, no need to wait. I strongly recommend this location for everyone.