Thompson Toronto in Toronto

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comments 5

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  D Roberts

  :: 22 April 2018 03:48:24

  As a patron of the most luxurious hotels and lounges in Toronto, I have to say that I was absolutely shocked at the level of service and treatment that I received. Not only had our group spent well over $8,000 for an engagement party, but we also received a glass that was broken around the rim - something that easily could have led to an emergency situation should someone have swallowed glass. The manager comped us on food which is a far cry from what should have been done and also also if someone was injured. To make matters worse, the attendants rarely brought glasses and mixers - other places in Toronto are light years ahead of these folks in terms of service. I certainly would not bring C level clients here nor would I friends for a special occasion. Bottomine, terrible service in comparison to other options in Toronto. The staff and servers are not congruent with the Brand they attempt to portray. Great view, but there are other great views in Toronto that will provide the level of service you respect.

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  C Sasani

  :: 01 April 2018 21:16:39

  Nice trendy hotel located in one of my favorite areas in Toronto. Close to many restaurants and shops. Fun area to walk around. The roof top bar has a wonderful view of the city and the CN tower!

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  Gwyn Susan

  :: 25 March 2018 23:46:04

  Swanky. Rooftop bar is small but nice. The rooms are spacious, clean, and well equipped.. It could use more of a home like decor to add comfort for travelers

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  Robert Self

  :: 29 January 2018 13:55:07

  Wow! Thank you so much Samantha and staff at the Thompson! We had such a stunning and phenomenal surprise proposal on the Rooftop last weekend. The coordination and help from the staff was just outstanding. The servers were so attentive and caring for our evening and we just had such a blast. Truly, thank you so much for making the evening so special.

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  Sangeetha Nagasiva

  :: 21 January 2018 15:35:38

  This place will have a place in my heart forever. It was my first time staying over and my boyfriend (now fiance) planned the best intimate proposal ever. He had been in contact with the staff at the hotel for a whole week and I love how the staff was in on the whole surprise. Apart from all of this, the hotel stay was amazing. The rooftop lounge has the best view in the city. Loved every minute of my stay here.