Holt Renfrew in Edmonton

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comments 5

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  Jason Beesen

  :: 11 April 2018 04:28:11

  Undersized and boring luxury department store. Good in Edmonton, although maybe not as good as the major stores right across the atrium. Really substandard compared to the Holt Renfrews in other cities. Really wish they would commit to Edmonton. Most people I know shop online for clothes, or on vacation to other cities (usually in the U.S.) for fun.

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  T. Wu

  :: 08 April 2018 09:57:10

  I love quality and great customer service. Everyone working at this Holt Renfrew is very knowledgeable and professional. It was a please to shop there.

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  Picky Pancake

  :: 05 February 2018 01:01:32

  Had a day off, came in dressed casually, was looking for a new purse/wallet. The sales associate asked if I needed assistance and I mentioned that I was interested in a purse but didn't want a fabric one as the dye on the one I was wearing was faded. She looked disgusted and said "well, that's because it's a Coach". I was so offended and left without buying anything.

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  Ronnie Ho

  :: 17 January 2018 14:35:50

  Been shopped at 5 different HR across Canada and this one gave me the worst impression. I'm not sure what's in their mind but instead of helping you out, they stare at you and walk away. I asked for a fitting and the staff went to grab the key at the cashier, paused, chatted with the colleague for a good five minutes before coming back to me. Will never recommend this place.

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  Donovan S.

  :: 13 January 2018 21:02:01

  Have been here many times over the years b/c there really is no other spot in this city to get certain brands. Service levels are just sad really, doesn't matter if it's new staff or old staff or staff that have been there for 20 years (I first shopped at this location in the late '90s), with the odd exception, they all seem to have their collective nose in the air and just stare at you instead of helping you as you peruse the store. Must be something about the long term staff 'culture' at this location, because I don't experience the same vibe at other locations across Canada.