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1237, West Broadway, V6H 1G7, Vancouver, Greater Vancouver, CA Kanada
contacts phone: +1 604-736-4525
website: www.hilitelaundry.ca
larger map & directionsLatitude: 49.263664, Longitude: -123.132096
Rob Welch
::Great dry cleaner. Been going here for years but recently had a bit of damage to a coat and they handled it so well. Great customer service. I will continue to send friends to them. They also do good alterations!
Amanda Harradence
::Basically went in there Friday to collect my pants that have a belt made of the same material. They had left the belt at their dry cleaning factory (they sub contract off site). I was picking the pants up to wear to work all Easter weekend. When asked where the belt was I was told it was definitely at the factory and they’d get it to me by Tuesday (after the long weekend). At no point did they offer a refund, an apology or the solution of driving to the factory to pick it up that day. They also asked if I had different pants or a different belt to wear that night??? I got home and called the dry cleaner to ask if they’d be able to go and pick up the belt so I’d be able to wear the pants the following day. He obliged and had someone watch the shop for him. I was able to get my belt the next day. This was only after I called and came up with a solution. Pants were cleaned well and I appreciate him going to get the belt but disappointed I had the leave the store and call back to find a solution. Less than great customer service. I will be trying a different dry cleaner in the area before I return. Three stars because he went out of his way to get the pants.
Tannis Zboroluk
::This laundromat is fabulous: friendly and helpful. I loathe laundry day usually (only because it's such a chore carting all my clothes on my bike:)), but today decided to treat myself to their massage chair while my clothes were washed; at $5 for 15 minutes it would be a bargain at double the price. Yipes, I could get addicted to that chair; it's like being pummeled by a great masseuse with super strong hands. I'm going to take my brother there for just the massage experience. This is a low key, neighborhood type place. Really nice.
Val Litwin
::The owner and his team are polite, thorough and great at what they do! This is a terrific local business that doesn’t just offer solid, affordable dry cleaning - they’re good for the community. They’ll even throw you a few quarters for the meter out front so you don’t have to pay for parking!
Somapriya Soman
::My experience has been nothing but very positive. Wash and fold service is the best. The only thing that would make it better is if i could sometimes get my dry cleaning available very next day. Over all great service and prices