Fusion Electrical Ltd in Fort McMurray

🕗 opening times

comments 5

• 

  Victoria Maharaj

  :: 01 January 2018 13:01:17

  These people are the worst !!! And it sucks because they are the only people in town who do warranty for appliances... my stove top hasn’t worked in over a month and now the keypad doesn’t work so I can’t turn on my oven !!

• en

  Craig Dutchak

  :: 22 December 2017 17:01:27

  This is Clearly the worst company to have come look at your appliances!!!! They came to change the housing for my water filter as a warranty work from manufacture and two days later after they took the old bracket off i have no water from my fridge to drink or to the ice cube maker and now my fridge freezes everything on zero setting. Ruined all my food in my fridge that we just bought(vegetables etc.) took them a week to order the part and now four weeks to get the part and then have to make time to get them to come back. Now we have family up for Christmas and have no fridge to use because my fridge is a freezer as well. Listen to the people above as these are not the people you want coming in to your house to FIX ANYTHING you have. Everything that has been said above has happened with us. Will be reported to the BBB. Worst trades men ever.

• en

  James Hitch

  :: 02 December 2017 15:22:59

  Embarrassingly unprofessional. Don’t waste your money or your time on this poor excuse of a business

• en

  Stephanie Hughes

  :: 27 June 2017 17:31:40

  Dealing with Fusion has by far been the absolute worst experience I've ever had anywhere with literally anything. They've been at my house 4 times so far to fix my leaking dishwasher. They have failed to submit reports to the manufacturer, dont have records of yheor visits, they don't call you back, the techs were at the house for maybe 5 minutes - didn't even put a cycle through to see if it was still leaking. The last tech we had was good and was there for over an hour. It seemed to be fixed but he said if if leaks again call us and I will order a part. After he left I noticed it leaking so I called the office right away. They said they'd talk to him and order the part, we'll a month or more went by and I didn't hear from them so I called today and again no record of the last visit, not sure if the part was ordered and I was told they'll ask the tech in the morning to "see if he even remembers this". WORST CUSTOMER SERVICE I'VE EVER EXPERIENCED. ABSOLUTE NIGHTMARE! But I'm under warranty so I have no choice but to keep dealing with them. I dont wish people to lose theor jobs but they deserve to go out of business.

• en

  Don Walden

  :: 02 May 2017 22:47:07

  They came five days after I made the call about my dryer. TWENTY THREE days later they returned with the "part to fix the problem." Aside from their incredibly unprofessional staff that pissed in my bathroom and played with my mini-basketball set; they failed to fix my dryer and I'm still trying to air dry clothes in my condo. This company is a joke. An absolute joke. Call these guys if you want to wait an eternity for absolutely nothing.