Factory Optical (Saskatoon Stonebridge) in Saskatoon

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comments 5

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  Shannon Harnett

  :: 28 March 2018 17:59:10

  I ordered my new glasses from Factory Optical in Stonebridge, Saskatoon last weekend. The service was amazing and the staff is so friendly, knowledgeable and welcoming!! Will definitely be a return customer 😊

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  Carey Hyndman

  :: 11 March 2018 15:55:53

  No service whatsoever. Staff couldn’t be bothered to even open the sunglasses cases. Tried to give them my business but they couldn’t take the time I guess. Brutal

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  Tanner Leger

  :: 08 March 2018 14:31:31

  I recently went to factory optical to purchase some new glasses. The girls took my prescription and showed me and my wife all of my options. I was amazed at there level of care and attention. The professionalism the staff displays is something to be applauded. As a business person myself I know how hard it can be to build an environment where staff can flourish. The management at factory optical stonebridge oubviously knows their business. And has the friendliest most helpful staff I have seen in a very very long time.

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  April Cook

  :: 23 January 2018 18:40:52

  I bought 4 pairs of designer glasses. Christian Dior, Michael Kors, Kate Spade and Jimmy Choo. I struggled with fit etc given the progressive lenses. Since day one Nicky was amazing. I had trouble with choices and decisions and in 2 cases my coating went weird. Each and every time I walked in Nicky took great care of me and made me feel like I was no problem. Never a hassle. She made me feel like my business was important and for that I will keep coming back. Thanks Nicky.

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  B Freed

  :: 19 January 2018 09:30:51

  I went to this store on a whim after ordering some glasses online (which I had some concerns with). A young and friendly female associate was happy to help; she checked the lenses against my Rx and made some suggestions as to why I may be having visual distortion. Although she said she could not make adjustments to the frame (as it was not from their store), I was able to find two beautiful frames there and a quote was prepared for me immediately. The selection is extensive, with many affordable options. I now understand the importance of having frames adjusted by a professional and how the fit can really affect the way your lenses work— I’ve made the decision to return my glasses to the online company and purchase from Factory Optical instead.