Consulate General of Romania de Montréal

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commentaires 5

• en

  Frank Maier

  :: 08 April 2018 23:34:49

  I wish there was a way to rate them without a single star. What an incredible negative experience to do even simple business with the Consulate! One needs to visit umpteen times their office in order to resolve a basic task....

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  Sorin Roiban

  :: 10 March 2018 20:00:10

  Fantastic! Ioana Costache, consulul general, i-a certat într-o emisiune radio, timp de 10 minute, pe toți cetățenii români care ar mai îndrăzni să se prezinte la sediul consulatului pentru că, vai, acum au website și servicii consulare online! Cine v-a numit Consul, stimată doamnă, Ponta sau Dragnea? Reprezentați cu succes NU România, ci BIROCRAȚIA.

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  Marian Petrescu

  :: 02 March 2018 09:24:08

  I am fost foarte placut surprins de serviciile oferite, mai cu seama ca aveam un pic inima stransa plecand de la review-urile gasite (cautam orarul si am vazut si reviw-urile pe google). In plus am vazut ca serviciile consulare nu se platesc, dar ma rog aici cred ca este de discutat fiindca mi s-ar parea corect sa existe taxe si sa mareasca numarul de functionari pt a mari viteza de procesare! In rest numai bine (sper sa nu fi fost numai norocul meu ;) )! Multumesc! PS: Servicii oferite : Procura.

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  MyStar Misterioza

  :: 12 February 2018 14:47:33

  Horrible service! I avoid at all cost to reach them! You call to ask a question and if you are lucky to reach them, there is a lady who is always screaming at you for no reason! My assumption is the working there is based on nepotism and knowing the right people, definitely not by how well you do your job because its been years since she has been screaming at people. Customer service is not bad, is horrible! And more recently-making an appointment with them is complicated- you have to sign that you know which papers you need before you have your appointment, but there is no place where those papers are mentioned. It makes me feel that it would be easier to go to Romania to get my stuff done there than have the service I deserve here. It's crazy! I honestly cannot believe there are people that gave it 5 stars, just because come on-I don't know what consulate they went to. P.S.. Don't try to write them an email because they will not bother to answer you! You have a better chance to write to the call center in Romania.

• fr

  Samuel Rheault

  :: 11 January 2018 11:35:51

  Il est difficile de parler aux personnes à qui on veut s'adresser. Le service est unilingue en anglais, l'anglais des personnes ressources est très moyen et leur serviabilité est mauvaise. Le service est mauvais, j'ai dut appeler 3 fois avant d'être transféré (le lendemain) à la bonne personne. J'ai aussi dut rappeler moi même car, même ayant laissé mon numéro de téléphone et mon nom, je n'ai jamais reçu de téléphone. L'homme qui se charge des visas n'a pas répondu à mes questions et ne semblait pas connaître son sujet.(s'il le connaissait j'aurais évité bien des problèmes) Le site web est dysfonctionnel, certaines fonctions ne sont accessibles que dans la traduction anglaise du site, et la navigation est médiocre; impossible de commander mon visa ou de soumettre ma candidature. Quand j'ai rappelé pour avoir des éclaircissements quant au fait que le site se bloquait (il ne se bloquait pas sans raison mais le responsable au téléphone n'a jamais voulu/pu me le dire) je n'ai eu droit à aucun service ou aucun respect. Il est déjà compliqué d'obtenir ce genre de paperasse officielle, si des gens de la sorte les délivrent en plus, on ne rend pas la tâche plus facile. Si je pouvais mettre zéro étoile je le ferais, le consulat général de Roumanie à Montréal ne m'a été d'aucune aide.