Centre Japonais de la Photo in Montréal

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comments 5

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  Fed Z.

  :: 12 April 2018 17:38:16

  The service is absolutely terrible, they do not know anything about their products. Plus, you will be expecting THE WORST CUSTOMER SERVICE FROM A CAMERA STORE IN TOWN.

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  Marc Mullie

  :: 17 March 2018 11:24:35

  Horrible...A their Rockland store I was told I needed a specific USB cable for my GoPro. Found out on holidays it was the wrong cable, had to buy another one down south. On my return I went and asked for a refund since they sold me the wrong item. The manager refused because I was 2 days over the one week limit! DO NOT BUY FROM THIS STORE!

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  Vi Bi

  :: 06 February 2018 16:06:59

  Service is terrible; rushed, cold, unwelcoming... They don't repair in store so you have to pay extra for cameras to be sent out and they don't refund that amount even if you have the repairs done !! Repairs took way too long - over a month in my case. I left my camera with them, containing an bran new empty memory card inside ('since recognition of card was the problem) and was given back WITHOUT card !!! They argued they don't take memory cards when repairs are to be done, so in the end, they stole mine... If I could have given 0 stars I would of... KEEP AWAY FROM THAT PLACE AT ALL COST!!!

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  Alexis Cohen

  :: 01 February 2018 23:37:06

  HORRIBLE AND ABUSE. They charged me $6.80 to print an email black and white! I did not have any choice as I had an appointment at the consulate 10 minutes later but NEVER AGAIN. I hope your business goes down!

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  Joanne Ho

  :: 08 January 2018 13:47:01

  I bought a battery for my camera on Friday. Went back for refund on Monday as it was not working in my camera. Both attendants said that there was no refund. One of the attendant even lied at me saying that they told me on Friday that this was not refundable while this is not true. The other one admitted he did not say anything then said, I should have asked!! I tried to explain that the problem was with my camera and I initially thought that I had to change the battery and even if I was given a new battery it will not work. They kept on saying to take another battery and try it in my camera. I did not receive any refund and was forced to take a credit note. In addition, I just checked on internet and realised that bought the battery for $40 while the price in other shops is 2 for $20!! What a scam! Will not recommend this shop to anyone and I will never go there anymore.