Cassandra Hotel in Vancouver

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comments 5

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  Petit Boo

  :: 07 April 2018 09:47:21

  I used to work in this hotel and this is what I can say. The hotel's owner does not care whether rooms are clean or not, she only care for the income. There is only 1 regular housekeeper and some here and there. They don't clean all the room everyday. If guest asked for towels you have to go to the laundry to get some. No stock up for sachet coffee, creamer,towels,soap and other room necessities. Every room has a big surprise to everyone, some has no toilet papers,broken lights, cold, no towels etc. More often we sell room that is marked clean in the system but is actually dirty,so guest would end up upset. They don't buy supplies, no pens, scotch tape,scissors, liquid marker, etc. to use in the front desk. They don't buy coffee on regular basis, most of the time we have no coffee in the lobby,no sugar,no creamers, no cups. If guest complained about the room being cold, we would give them different room right away because It is common, broken heater or AC takes years to fix. They have no regular maintenance guy, the only maintenance guy they have only works part time. No weekends. WiFi is for sale If owner caught you giving away free WiFi you are in big trouble. They change price of the room everyday. 150-200 for small room. And owner will terminate because they don't like you for their own reason, they have no employee that last one year. This place sucks.

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  Nikita Monday

  :: 04 April 2018 01:01:24

  Rooms were perfectly suitable. Front desk girls were super sweet. ❤️

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  Ana Pacheco

  :: 03 April 2018 01:58:12

  Very recomendable place not far from downtown ... Great location . good hotel prices...clean...great food around this hotel. Great access to vancouvers tourist spots. We stayed here seven days and everthing was great..... I would definitely return to this hotel again. 😉😊

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  Kevin McLain

  :: 12 February 2018 10:58:17

  Hotel need to shut down. Alarm wakes me up in the middle of the night today. The elevator is not working. You just have to climb to the 3rd floor. Pool is closed. Wifi is not working/very poor signal. Can't even browse. Dirty room and lots of drug dealer looking people living here. Get a room in Days Inn and you'll be happy. I have nothing good to say. Even the front desk people are not helping at all.

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  Kevin FLaw

  :: 29 January 2018 11:50:28

  This place is scary. Police are everywhere everyday. One time over a dozen of policemen came to handcuffed one guest and every single night you would see police cars on the other side of the street as If the hotel is on their watch list. If you want to have fun during your vacation this is not a place for you, here's some reasons why. -Entrance,lobby is dirty, no coffee ready, they don't answer the phone, you have to get down to the lobby If you want Wifi password. -Room stinks, dust everywhere Just dirty. Beds are not comfy . -Cold, heater is not working for most of the room and they don't provide portable one. -The people that stay there are scary. They are roaming around the lobby the whole day and night seem like they live there forever. -Scary people. -The lobby smells like weeds. -The carper in the hallway had never been cleaned for years. -You will wake up in the middle of the night with a fight next door. -Now,It's up to you If you still want to stay here. And I am not lying these are all TRUE. Lastly,the only good thing about the hotel is the staff in the front desk, they are super friendly especially women staff.