Beechwood Animal Hospital en Ottawa

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comentarios 5

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  Michelle Cooper

  :: 17 April 2018 14:00:05

  Office is clean, staff are professional, kind, and animal lovers. Vets are always good about giving me all the options and I've never felt pressured in decisions. Will say that I wish they had longer hours, or a second location in the Glebe or something.

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  Sean Murray

  :: 17 April 2018 12:17:30

  By far, one of the best Vet clinics in town! My wife and I have been taking both of our male cats here over the last 6 years. They're always quick with an appointment. Especially when it came to our youngest cat, Buddy. He was unable to pass urine one Thursday, early January. He was a tough customer, to say the least. Due to financial constraints during the initial visit, we were unable to leave him for observation over the first weekend. Unfortunately, he reblocked within 48 hours. On Monday morning, we called BAH and they asked us to bring him right in. He spent the week with them with use of multiple catheters (he had a tendancy to remove them, despite using the cone) he was finally starting to heal. We took him home at the end of the week for observation again. By Saturday afternoon, he was back at the clinic as he seemed to be straining and very uncomfortable when trying to pee. Dr. O'Meara offered to observe him for the weekend and see how things went. Due to the extreme amount of swelling, he still needed the catheter. By Thursday morning, the attending vet tech caught him pulling the catheter out with his front paws. They decided to leave it out and see how he did. By Friday afternoon he was going to the litter with little to no complication. We refused to give up on our little guy. The entire staff at BAH felt the same about him. He became very comfortable with the staff and he even became a mascot for the clinic. We finally got him home 2 weeks ago. After a regiment of medication and constant monitoring, he is finally starting to use the litter box normally again. A very special thank you to Dr. O'Meara, Dr. Poulin, Dr. Sandoz, Allison, Kim, Tesha and the rest of the team! Every time we called, or came in, we were treated exceptionally well. Update: We were a little early with the celebration. Buddy ended up back at the BAH as he had blocked again. He ended up requiring the P.U. surgery as his urethra was too narrow and a growth had started to form causing a partial block. He had the surgery and 5 weeks later, he is back to his usual self. Once again, a big thank you to the staff at Beechwood!

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  Miranda McQuade

  :: 16 April 2018 09:06:22

  I am unlikely to come back to this clinic. The staff were professional and clear animal lovers; however, I felt pressured into unecessary procedures by the vet. Instead of using her best expertise and judgement, she told me about what 'could' be going on with my pet and recommended a host of expensive procedures, including 'preventative' bloodwork and dental care. I also had to ask twice for her to contact my previous vet to retrieve information that was pertinent to our visit. My pet is in good health and the extra procedure I agreed to (which wasn't disclosed to me as an added procedure/cost) confirmed that. I left with a hefty bill and a dental estimate of $952. Outrageous! I appreciate vet services and understand they are a necessary cost, but I felt like I was being taken for a ride. I expect my vet to use their expertise to make reasonable decisions about my pet's needs, and I will look elsewhere for our next annual visit.

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  Carolyn Holley

  :: 29 March 2018 16:38:44

  Carolyn Helena · 3 seconds ago I wish I could give no stars but I dont have that option but YOU NEED TO HEAR MY STORY and listen to my words! 8 weeks ago, I took my bengal cat in and she had a scratched cornea. Left with meds and instructions to give for next 7 days. Returned for follow up appointment on Day 8 and vet says the ulcer had healed. No further instructions were given from the vet. On the Sunday that just passed, I noticed that the eye started to flare up. I called the vet on Monday (they were closed on Sunday) o identify a very big concern with her eye and was told I could only get an appointment in 1 week. \in the last 48 hours, \i will describe it like this 'the cornea was melting' off the eye of my cat and that is very serious. I ended up today at the Alta Vista Animal Hospital on Bank Street and had my bengal saw by an opthamologist who indicated that the original injury had not healed. How does the vet at Beechwood Animal Hospital miss this? How are they not concerned enough right alongside me to fit me in for an emergency appointment. When I call from Alta Vista hospital to Beechwood indicating that we were removing the eye, they quoted us a price and said that they could only do the surgery in a few weeks .. with the medical condition of my bengal, her quality of life was rapidly deteriorating. So I plead with you, they are overloaded with animal appointments which means, in my opinion, each animal is not getting the quality care they deserve. How could they miss not seeing that the original injury was not healed. Beechwood Animal Hospital is the reason my cat has only one eye now and I praise the Lord for Alta Vista Hospital and Dr Tinsley and his team saving my bengal. I placed a call to the Office manager, Dawn, at Beechwood, and she exhibited no sympathy, compassion or empathy towards my situation and could not find it in her heart to even say how sorry she was that this happened to our kitty. Furthermore, she tried to justify having Cali wait one week to see the original vet because they were so busy. This demonstrates by Beechwood Animcal Hospital that they had no concern for the quality of life of my cat for a situation to which I identified as urgent and critical. The only thing I can do to try to bring out some good out of this situation is to hopefully prevent this from happening to someone else. Do your homework on your vet hospital and I pray you never experience what I went through today. Please do not bring your pets to Beechnood Animal Hospital.

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  Tatiana Pereira

  :: 23 January 2018 11:23:06

  So grateful to have found this clinic! I’m an animal trainer, so to say that I’m rather “particular” about how my animals are handled is putting it... nicely... very, nicely. Everyone that has dealt with me here so far, has been so patient and professional with all of my requests. As a result, my 85lb working dog has has been jabbed with a number of needles, received laser treatment, and been bandaged without needing restraints, muzzling, or force. Thanks so much to all of the staff here for the stress-free experience!