Beautiful-Beyond.ca de Calgary

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commentaires 4

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  Julena Francesca

  :: 31 January 2018 15:35:03

  Was really nice, enjoyed, and the owner was helpful.

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  Carole Yue

  :: 27 January 2018 11:22:56

  Vendor was incredibly frustrating to work with re: booking appointments. Would randomly book me in for dates and when my schedule could not accommodate, they claimed I was too frustrating to work with and recommended I ask for a refund from Groupon. Rather curious approach for a business model.

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  marie dee

  :: 30 July 2017 21:31:23

  excellent treatments .. best i ever had before, honest and professional service that she really knows her work ! she is honest woman that is also very Godly woman that is married to a minister, so happy to find honesty in this business. tells the truth see you soon , i also recommended her to all my friends and family .

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  Kathleen Leonard

  :: 17 February 2017 18:46:50

  ROTTEN CUSTOMER SERVICE AND DISHONEST TACTICS Purchased a Groupon for a facial, booked the appointment, she booked the date incorrectly and called me, tried to accommodate her misbooking but couldn't leave work earlier to make the appointment. Called her to apologize and to rebook and she was extremely rude and unhelpful. She explained she needed 24hrs notice, I was welcome to rebook but had to purchase ANOTHER Groupon. She then hung up on me and directly redeemed the Groupon, even back dated the time to make it appear I attend the service a few hours earlier so she could get paid, which she is not allowed to do since I didn't use her service. Only customers can marl their Groupons as redeemed or only if the customer gives the merchant authorization to do so, she DID NOT have my authorization to redeem the voucher. Called Groupon and they are investigating. Asked for a refund, don't really care about the money so much but really don't want her to be paid for being such a lousy merchant. Word of advise for her, if you are trying to run a business, 1. Don't mis-book your new client's appointment and blame them if they cannot accommodate YOUR mistake 2. Try to be understanding if the customer only has one day notice and was trying to accommodate YOU INITIALLY. 3. If the client is trying to rebook, don't attempt to charge them for another appointment to make more money off of them. 4. Don't yell at them on the phone and then hang up. 5. And lastly don't redeem the service voucher as complete when you DIDN'T PROVIDE THE SERVICE so you can rip them off. Love Groupon and have found many merchants that I use and became a repeat customer because they understand how to treat their customers well and provide good service. Not Beautiful-Beyond! Dealing with her was anything but a 'beautiful' experience but it was Beyond bad service. I WOULD STRONGLY RECOMMEND TO NOT USE THIS MERCHANT.