Ardene en Ottawa

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comentarios 5

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  Steph Case

  :: 29 March 2018 20:15:09

  Today I went to Ardenes in Ottawa. MERIVALE LOCATION. I was robbed. And. Not one employee or the manager did anything to help or assist. They didn't want to bother. I asked them to look for the phone that I knew I had put on the counter when I was paying for my item. Nothing was there. They literally glared over at their counter and said sorry guess it's gone. When I asked the manager if she could go look at the camera and tell me if she could see something. She told me to get a police warrant. Which now makes me believe one of her employees stole my phone. I will never shop at Ardene's again. As clearly, employees are not being trained or just don't care about their customers at all. This is not ok. Had she polite and offer to help me look then I wouldn't have a reason to post. But how I was treated was unacceptable. I warn others to be careful when stepping foot into an Ardenes as you may have an awful experience too.

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  Amira Ali

  :: 09 January 2018 13:50:17

  Not very good experience. in my first visit some of the staff gave bad attitude,second time manager not so helpful ! I am little disappointed, expected better service. find better branch

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  JodieBies

  :: 15 December 2017 19:14:00

  Would rather give zero stars but since that's not an option I'll settle for 1. I only went into the store for 1 specific item. A nice girl showed me exactly what I was looking for and told me all about the sale on them. Got up to the cash and apparently I was misinformed from the 'new girl' about a sale. I wasted tons of time trying of this specific item on. If your 'new girl' doesn't know what's going on then that's a poor reflection on management. Own up to your mistakes and don't blame the poor new girl. Thanks everyone. Merry Christmas.

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  Chelsea Moffatt

  :: 05 December 2017 11:04:54

  I've shopped here plenty since moving into this area and the staff have always been incredibly helpful when I am in need of assistance, purchasing has always been a breeze as well as exchanges. Kind of a bummer that they don't do returns but I've always found something to swap for when needing to exchange. Live for the surprise bags and I do a lot of Christmas shopping here for the ladies in my life for stocking stuffer accessories!

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  Meaghan Piccolo

  :: 22 October 2017 16:15:08

  Staff is fine, if I bit distant, but I personally prefer not interacting with staff unless necessary so it's fine with me. But the brand itself is quite cheap and I've had several products break on the first use or with little use. So if you shop here, be don't expect something durable.