Woodman's Cleaners Ltd in Vancouver

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comments 5

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  Patrick Ghanem

  :: 20 March 2018 12:32:56

  Took my light grey suit for dry cleaning and when I inspected it, I found a strange dark stain on the pant leg, almost like a kind of plastic that was baked into the fabric during the pressing. I went back and showed the lady (owner). She did not take ownership and immediately suggested maybe I did it. She did not give me a refund. All she did, after some back and forth, was offer to spot remove the stain. They were not able to. I am certain they screwed up and didn't want to be on the hook for it. She knew it was my word against hers, and you could tell she was being dodgy about it. Don't come to this dump. There are plenty of other options. Look at all the bad reviews it gets and it will be clear to you.

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  Jaspreet Singh

  :: 12 January 2018 15:52:04

  Very good customer service, really honest people I forgot money in my pocket and they return me back.

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  Frank Liu

  :: 29 December 2017 16:04:17

  took my brand new suit jacket for the sleeves to be shortened by an inch or so and they did absolutely terriable job. they removed all of the excess lining inside the jacket and appeared to have hand sewed everything. The buttons were also not sewed in a straight line. I took this back to them the next day and also showed them the workmanship on a similar jacket where the sleeve was shortened. I initially had trouble get a refund as the worker was implying that "her boss is not here and she cannot give refunds", after debating with her for an additional period of time, she eventually did give me a refund. I did have to take my jacket to another tailor to remove all of the tailoring and get it re-don. I would highly advise against anyone wanting to get any kind of alteration done on any of their suit jacket, attire, etc. Please be careful and dont make the same mistake as me.

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  Stephany Machado

  :: 20 December 2017 11:40:15

  The worst experience ever! Ruined my sweater, didn’t offer an option to fix it either gave me a refund. The owner and all the employees are disrespectful, rude and shameless. Not a worthy service either experience. Not even deserve 1 star.

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  Richard Flynn

  :: 05 December 2017 14:12:52

  Brooks Bros shirt ruined. Exact story as above review by S H. No apology, stern about it being 'my fault' for wearing deodorant. Their cleaning process will take your $150 shirt and turn it into an unwearable rag. Furthermore they charge close to $5/shirt and $30/suit... Expensive, unresponsive, do not take ownership and poor quality cleaning.