Tradesman Mechanical Services Ltd. de Winnipeg

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commentaires 5

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  KarlHeinz ofWpg

  :: 08 February 2018 15:36:13

  I called a different company at the beginning of January. They couldn't fix my furnace on their first visit. By the end of January they still hadn't fixed my furnace (did I mention this was in January?). Finally we had an appointment for them to finish the job, but they emailed me at noon on the day and wanted to reschedule for the following week. I had enough of them, so I found Tradesman's phone number online. Tradesman's technician showed up within an hour, and had the furnace fixed within another hour. Thank you Michael and Tradesman for great service!

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  Jim Young

  :: 20 December 2017 21:39:37

  Got a new furnace, hot water tank, and AC unit with these guys. Excellent competitive prices, and super professional team. I hate working with contractors, but the crew who came were excellent. They were very careful, thorough, and went well beyond expectations. Good team, I'd recommend to anyone. --- UPDATE After a great experience with the above service a few years back, I didn't hesitate to call them up for a new AC install this last summer at my new home. They were professional and did a great job. This week, when an inspector was in for other work, he found a problem with the permit on the work done. He informed me that I would have to pay a large fine, pull a new permit, and get work done: his estimate was over $500. I called up Tradesman immediately, and within minutes, they apologized, took care of the permit problem (including paying my fine), and booked a visit around my schedule the very next day to fix the issue. I didn't have to push, or ask. And I didn't pay a penny. You can't ask for better than that. Any company can make an honest mistake, but it takes a top-notch one to immediately take responsibility for an issue, fix it, and pay the fine, without costing you a cent. Tradesman has gotten a lot of work from my recommendations in the past. This only reaffirms my confidence in them, and I'll be telling this story to anyone who will listen. Thanks for making this so easy!

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  M Sheard

  :: 20 December 2017 18:25:32

  Super service! Michael from Tradesman arrived shortly after we called for a furnace checkup on a -23 day that was probably very busy. He was very polite and knowledgeable and got to the root of the problem quickly (blocked pump). We had someone come out 2 weeks earlier and tell us that we needed a completely new furnace (this one is only 12 years old) and did not tell us we were actually still on warranty for the part he claimed was the problem. Michael replaced the actual faulty part, cleaned the furnace and educated us while he worked. He was professional, very thorough and friendly. I went with Tradesman about 15 years ago for a central air installation at another house and was very impressed then too. They will be my first choice for my future heating and cooling needs, and my recommendation for anyone looking for service.

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  Tony Bonomo

  :: 16 November 2017 20:11:10

  We had them come replace our hot water tank as well as our furnace, and they provided top notch service during the entire experience. Our hot water tank stopped working and we went without hot water for several days (over the long weekend) and they came in as fast as could be expected after the weekend. They were efficient, informative, knowledgeable, pleasant, hardworking, dedicated, experienced, polite - I could go on, but I think you get the point. 5 stars and then some !

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  Tim Haines

  :: 28 October 2017 15:45:12

  I'm pretty darn satisfied with this experience. Talked to Mark over the phone a few times I truly believe customer service is his number one priority. Michael came to fix my furnace. Pry one of the more respectful technicians to come into my house. They even waived the open up fee of $100 to get me what I needed done to keep my wife and son warm. I was very frustrated at the issue so I'm sure I was far from enjoyable to talk to at some points but never did they allow it to change their attitude towards me. They did a great job. Any problems in the future I'll be going here.