Thickwood Mobil1 Carwash & Lube Centre in Fort McMurray

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comments 5

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  Jonathan Poulin

  :: 10 April 2018 14:45:48

  I called in inquiring for a quote about specific Mobil1 products and was advised they only carry Pennzoil Products.. Defeats the purpose of the name. I cannot rate on service and quality as I never went but assuming its called Mobil1 and doesnt hold Mobil1 products I give a non moving 1 Star.

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  Robert Cowan

  :: 08 December 2017 01:01:49

  If the car wash is out of service, turn the open sign off. Thankkkss

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  Stephen Nisbet

  :: 02 December 2017 13:58:32

  I don’t know how to rate this. I can say this. For 15 minutes of my life I’ve never spent so much for an oil change, ever. I’d give 5 stars to the efficient of the worker and getting me out, once I got in, fast. Was 30 min wait to get in. For wait time compared to my oil change. I’d give a 2 Star 1 Star - to the price. I was asked synthetic and then charged for the 5L my car takes to their system. 4 stars - It’s winter so the store was well kept. After it was done I got 3L of windshield wash top off. I paid the over priced bill. There is a base price and then the oil then the filter. For the amount of time it took to do my oil change and if they did my car in an hour. I’m still shocked that I was charged for the windshield wash. A sticker for 5000 km printed off as the order was being completed. I had to ask when the next change was. The guy didn’t take the time to scrape the old oil change sticker off and put the new on. No options on price, really no option on oil as one was offered. Oh and if you look did to the side. It appears they have a station setup to drain the residual oil out of the containers into other containers, which he checked to level and seemed like he was going to use and charge me for oil that was already charged out and spent to clients. What a way to make an additional 10 dollars on 1 L bottle of oil and charge the exact same to the clients.

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  Jamie Northey

  :: 02 September 2017 17:08:10

  If I could leave zero stars, I would. I was offered an $18 or $20 car wash, being that the truck wasn't even dirty (only some dust specks) and I just wanted it to be shiny, I figured $18 would do the trick. Nope. When the wash finished there was still soap dripping down the windshield, the side mirrors and back window, and the inside of the box was covered in soap (none rinsed at all, not even the sides). I went back and *nicely* asked if I can just get it rinsed, and he tried to tell me its totally normal... maybe for that carwash it is, but when someone charges me $18 for a couple minutes of dust rinsing I at least expect the soap to be rinsed off. He did offer me another wash but after being spoken to like I was stupid for mentioning the soap on the truck, I declined. I then went over to the dickinsfield carwash and paid another $12 to rinse the soap off manually. So $30 and 2 carwashes later and the dust was rinsed off. You're better off paying someone to give you a swift kick in the ass because that's exactly what this felt like.

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  Brett Novakowski

  :: 22 July 2017 14:51:43

  Ok so there are two things to review here, first off the car wash is poor as the other reviews mention. But if you get serviced you may get the wash for free, and what do you expect from a free wash; not much that's what. As for the service it is very quick and efficient, just pull in wait 5 minutes in the car with your kids and oil change is done for a reasonable price. But I could not understand a word of what was going on or what their intentions were for my vehicle. I only acknowledged them shouting when they needed me to start the vehicle, and again when they needed me to turn it off. They did show me a visual of the oil at the proper line and the clean filter they were installing. I also got to choose the oil. Still could have been a little clearer but overall speedy service and I did come out with all my fluid and tires 100%