closed
🕗 opening times
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3986, Shelbourne Street, V8N 3E3, Capital, British Columbia, CA Canada
contacts phone: +1 250-853-5350
website: stores.homedepot.ca
larger map & directionsLatitude: 48.4706509, Longitude: -123.3340106
sarah gourlay
::Google won’t allow me to give this place less than one star, if I could I would. Just called to ask about prices for a certain model of cinder block and their staff was no help at all. He said that he had just finished his break and didn’t know how to use the phone. I asked if there was someone else around that could help answer the question and he raised his voice at me and repeated “Look! I just got back from lunch”. I said sorry to bother you, and hung up. I don’t feel like a customer calling to ask a question should ever feel like they are a nuisance for doing just that. Better training is needed!
Mary Freeman
::Standard home depot with lots of parking, ckean washrooms and reasonably priced goods. Garden plants in spring are well priced and healthy.
toni o
::I know some of us have mixed experiences in this store. Some good & some bad perhaps due to a lazy or unhappy employee. Maybe he was refused a pay hike thats left to be debated. But from a proffesiomal standpoint customers come 1st. Generally most of my visits the associates have been curteous, conducive in helping me decide on the right product based on my questions. Only once had I encountered where the staff had shut down an aisle relocating shelving and did not bother to answer my question leaving me standing around for more than 15 mins. by myself. I was looking for smoke alarms.
Susan Aili
::There is a manager in the kitchen department, who was rude to his staffmate and to me yesterday evening. His tone was very short and aggravated and it instantly turned me off of a sale. It felt very much like a power trip and he was getting upset for something the other staffmate clearly wasn't trained to do yet. So there are a few concerns here. Why are the staff undertrained, and why are the managers angry that they are undertrained when it was likely the managers who needed to train them? I feel so sorry for his staffmate who has to work in that environment. He was clearly afraid to ask him a question in the first place and now I know why. It was shocking and sad.
Blake Buy n'sell
::Staff has no interest in helping you. After I do get help I have twice been given the totally wrong product, staff talked down to me and acted like they were the foremost industry leading expert on interior lighting. Cashier staff are always nice though. Tool selection is mostly made in China junk, lumber is warped and sad.