The Brick in Fort McMurray

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kommentare 5

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  Josh Duarte

  :: 26 April 2018 00:28:18

  My wife and I have been customers at the Brick since 2015. Even though Fort McMurray has limited options in regards to furniture stores, The Brick still strives to earn your business . Our most recent purchase led us to share our positive experience. We were looking for a modern yet affordable couch/sectional. Upon arriving at the store we were welcomed by staff who courteously provided their services to my wife and I. We asked for some time to review our options prior to speaking to them. They allowed us some time to look around without feeling any pressure. We decided not to buy that particular day due to our kids crying but they told us they would hold the price for when we came back . We returned 3 days later and even though their prices had increased, they still honored their price. We were so impressed we also purchased a 3 piece coffee table set. They actually delivered 3 days after our purchase which was great. Our current sectional has a tear and pen marks from the kids and it appears once they view it the warranty will come into action .This reaffirmed my on going loyalty to The Brick of Fort McMurray.

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  Molly Singer

  :: 16 April 2018 19:18:27

  I recently went into the Brick regarding warranty issues with my sofa I was greeted with a smile by operations supervisor Amanda she quickly brought up my invoice and allowed me to show her pictures of the damage and email them to her as I stood there. She put through the warranty claim Quickly and provided me with a date for a technician to come and inspect it all within 10 minutes. This has been the best service I have been provided at the brick and will continue to shop at the brick simply because of the service provided by operation supervisor Amanda. Going forward I would recommend that if you have any issues or concerns that you simply ask for Amanda.

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  Mishell Usick

  :: 04 April 2018 11:59:07

  Ali and his customer service representatives were amazing on my recent shopping experience. I picked out all my furniture and we organized my delivery dates based on my move in dates. They did the assembly for my living rooms and my bedroom plus all the garbage was taken away! What a nice service. I only had to do my office. No damages to my newly renovated house too which was my worry on delivery day.... thanks guys, you were so careful - so appreciated! I have had soooo many compliments on my furniture and it was great to shop local!

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  Darren Ward

  :: 06 March 2018 12:11:16

  Been waiting 3 months for a couch. Going to get a refund. They've never called me once to update. I always have to call. When I do I get lied to. "Yes sure we assure you it's end of the month" "sir now it's start of next month." I will NEVER shop at the fort mcmurray brick store again. Worse thing is I've been through this before with them and thought this would be different. Shame on me I suppose. Disgusted with the service.

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  Frank Berard

  :: 20 January 2018 15:52:08

  Our experience was Great! Fast, polite and not pushy. Everything arrived on time and in perfect condition. Thanks Chad you made our experience great and we will buy from The Brick Again!