Sunlight Auto Repair Ctr Co de Vancouver

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  Jim

  :: 30 December 2017 13:39:23

  Don't service your car here. Terrible service and very unprofessional. My van was producing sounds from the under carriage area so I took it to Sunlight Auto Repair Centre for servicing. After they took it for a drive and took a peek underneath the car, they advised that the entire brake system need to be replaced. When I asked if this means that the brakes have problems, the mechanic did not reply. I then asked for them to do a proper diagnosis and perhaps remove the tires to see if it was actually the brakes. Their response was if they remove the tires, then they'd have to replace the brakes. This made no sense to me since if after the tire is taken apart and if the diagnosis indicates nothing is wrong with the brakes, why would I have to replace the brakes. They can simply put it back. However I was worried about the safety of driving the car with those noises so I trusted their diagnosis and left my car with them. I picked up my car after the repair only to find that it is still making noises! So I took it back a few days later for them to take another look. After they inspected the car again, they were unable to identify any problems. I went to complain to the owner of the shop and he said the noise is only because the brakes are new and once it's worn in, it should be fine. I took his word for it and gave it some time. I gave it a couple months but the noises still exists so I took a look under the car myself. I saw that there is a loose nail and a piece of plastic was hanging down so it was dragging on the ground as I drove. I then screwed and tightened the nail back in and resolved the problem. Their misdiagnosis has costed me almost $1000 for brakes which did not need to be replaced. I went back to Sunlight Auto Repair Centre and requested money back but the the owner only offered a free oil change the next time I go back. They should apologize for their mistake and provide a refund.

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  Charlie Nam

  :: 12 July 2017 00:40:21

  They gave us a nice massage.Did all the work for free. thanks James The Facebook platform for myself and the Ministry said that he was there to raise money to pay for it.