Staples in Victoria

🕗 opening times

comments 5

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  Beverley Hoffman

  :: 11 April 2018 20:05:12

  Kudo's to Marianne on Tomie Victoria BC !! She created a new receipt from my credit card number and facilitated an easy exchange for a defective cartridge...all very professional, efficient and done with a smile! Customer service and satisfaction is rapidly declining in the world of retail so this was a refreshing experience!! She is a real asset to this company. A pleasure to deal with.

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  toni o

  :: 12 March 2018 20:54:45

  Actually went in to use the rest room. I had to ask cashiers' counter for key access. As I passed by the stationary dept. I noticed they carry 'damage free hanging hooks' Intrigued I purchased 2 packs to try it out.

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  al ko

  :: 01 March 2018 00:29:39

  Staff are generally very helpful. The office furniture and electronic appear to be of inferior quality. There is an abundance of office supplies choices which is why I come to this business. Prices are above average, so if you want deals you have to cherry pick.

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  Chris M.

  :: 03 February 2018 16:55:15

  My experience here was horrendous from start to finish: 1) Advertised laptop I wanted was out of stock. 2) I was offered open (used) unit at the same price. No thanks. 3) Ordered advertised one online through the in-store kiosk instead. No order statuses were provided. 4) Three days later I was notified that it had arrived. Fairly quick - not bad. However when I went to pick it up it wasn’t there. 5) After waiting 25 minutes in store (I timed it), I was advised that they could not find my order. I was asked to come back next week, as the staff member who is responsible for online orders was not in. Really? At this point I’m debating whether or not I should just cancel my order and go to a competitor. Staples’ logistics system is awful.

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  atis metuzals

  :: 04 January 2018 20:33:25

  I've never had a problem with this location and all my purchases here have been very satisfactory. The photo printing is awesome and all my projects have come out very well. The staff, even though under an obvious tough workload, are very helpful and friendly fast and efficient. Some even went through my work to make sure I left happy. The computer section was extremely helpful and directed me to the best purchase price wise and functioning wise for a laptop. I'm still very satisfied. Nicely laid out store and ample parking available. The only issue I have is their online ordering for photo. It is relatively slow and hard to navigate through, with one wrong move and everything is lost and back to square one. When stuff is ordered it arrives very fast and on time.