Shoppers Drug Mart de Toronto

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commentaires 5

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  Melissa Ngo

  :: 01 April 2018 16:00:25

  Pharmacy has forgotten 3 times now to fax my doctor to ask for a prescription refill... I wonder what would happen if my prescriptions were more serious or necessary to my health and safety. I have told them every time they have forgotten and it seems that they don't do anything about my feedback every time unfortunately.

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  Andrew Vrana

  :: 12 February 2018 13:23:38

  Very friendly and helpful pharmacists! The store itself is small and cannot carry very much variety of stock due to renovations/rebuilding at their former location next door.

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  Meaghan Salmons

  :: 28 July 2017 12:05:12

  The location is currently going through a 1-2 year renovation, but the pharmacy team is totally worth staying with through construction. The Pharmacist-owner is helpful, honest, and cares most about his patients' health and well-being. He even went the extra mile to reimburse me for an item that I had purchased over-the-counter and no longer needed by the advice of my doctor. Happy to have found this location and feel totally taken care of.

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  Valerie Anne

  :: 25 March 2017 16:04:58

  The cashiers at this location get a 5 star rating from me for their always friendly and helpful service. The 2 star rating is because of my frustration with the pharmacy. For every success in getting routine prescriptions filled there are two times when it's a bit of a hassle, and I've never experienced this at other locations across downtown Toronto in 30+ years. I use Med Ready to order prescriptions because I don't have time to make phone calls during the work day, but 2 out of 3 times I get phone calls from them asking me to call back, with no indication of what it's about. Sometimes it's because they want to ask if I need another prescription that I hadn't asked for. (No, I would have ordered it). Other times they have called and when I called back it was because they don't have something in stock. (You couldn't have just left a message about that with a new pick up time ? Or, you couldn't have done a better job of keeping it in stock ?) 2 out of 3 times there's a problem. I'll soon be moving to a new Shopper's.

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  The Reviewer

  :: 01 January 2017 14:16:01

  The original (larger) location is currently under renovation (to the right of the current location) and has been for a while--expected to reopen the full location again in late 2017/early 2018. It's good for the pharmacy and you may get lucky with the basic items but stock is extremely limited. Staff is friendly and they can tell you right away if they carry an item or not.