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1349 Lasalle Blvd, New Sudbury Centre, Unit 38B, Sudbury, ON P3A 1Z2, Canada
contacts phone: +1 705-560-5747
website: www.rogers.com
larger map & directionsLatitude: 46.5197671, Longitude: -80.9463621
line brideau
::Wow just wow.... so not impressed Austin and Kelly at this store, they were so disrespectful and rude... because we are from out of town they expected us to wait for a manager approval to receive our new devices when we had already discussed everything with an employee over the phone that said we could go into any store and pick it up right away. We decided to go to another store who gave us the devices no questions asked. Went to Barry down store instead wonderful service Emily was amazing!
Chris Vautour
::Went in to the store to get help making a change to my account because I kept getting disconnected on the phone, some fat white kid told me he wont do anything to help! Most useless employee ever! Switching from rogers now, HATE YOU ROGERS! DONT EVEN WASTE YOUR TIME COMING HERE OR GOING TO ROGERS PERIOD!!!!!!
Lyle Ducharme
::Very poor customer service for out of town customers. My son(away at school)lost his phone and we need to get him a new one. They won’t allow him to add a phone to our plan unless he is on our account for 30 days. Worst experience ever. They made him sign for a separate plan and would not give him his same number. We have contacted Rogers on the phone and they sent him a phone and he was to return the other phone (within 15 days). They will not take back the other phone back because the phone cord is unresalable (dirty)and he doesn’t have the twist tie for the cord. Problem is they have not delivered the exact phone that was sent 2 weeks ago. He could simply remove the phone from the box and return it with a new cable never opened and everything including the twist tie. They are all about the commission made on the phone and nothing else. Won’t be getting anymore of my business.
Jessie
::nice staff but usually take lots of time
Brittany Brugman
::Can't pay with debit or cash my father went in so the bill would be direct deposited and that it was going to be a 5 day wait it's past that and my phone stopper working 😠 they had him on a goose chase just to get the bill paid anyone else had the same problem. 😠😡