Nauss Plumbing Heating Electrical in Sudbury

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comments 5

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  Adam Wisniewski

  :: 28 September 2017 21:04:33

  Everytime I've delt with them the experience has been great...from their receptionist to the technicians. Would recommend 100%

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  Robert Dumais

  :: 02 May 2017 10:18:33

  Guys are nice and friendly, but the work is horrible. Pipes are a rigged up mess, nonstop problems with hot water tank, needs work every year and a half and Nauss does NOT stand by their work. They do a terrible job and then charge you again to repeat it every year and a half when it falls apart.

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  Warren Burden

  :: 13 April 2017 11:45:35

  Very disappointed in my experience with Nauss Plumbing & Heating. I had work done in October 2016 where they were effieicent and got a ton of work done in the time they were there, and even came back because Union Gas has to take the meter off to test afterwards. Yesterday (April 12th, 2017) they came back to do a short run from a previously prepared nipple across my (open) basement and outside. Somehow this, which was a small fraction of the work that they did previously took three hours (even though the hole was drilled and the pipe was through the wall in 45 minutes). They also charged me double for materials and only when I called them back were they going to correct it. Will update if I get my cheque in the mail or not. Very far off from the ballpark figure of ~$200 to over $500 now (it was over $660 before I called). They also told me multiple times that this is their slow season and even though collorlation doesn't equal causation there seems to be something there (though they denied that on the phone). Very disappointed in the service for price this time around compared to what I received previously.

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  Marlene Ducharme Landry

  :: 02 March 2016 10:05:03

  GREAT OVER ALL EXPERIENCE!! From calling in talking with the pleasant customer service rep.... and yes even our PLUMBER DAN was very pleasant, clean and very efficient!! THANK YOU NAUSS PLUMBING! I HIGHLY RECCOMMEND YOUR SERVICES!!

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  B Z

  :: 27 October 2015 09:51:26

  Poor customer service! Called several times, they said they would show up and never did (twice). Finally showed up late at a later date. At this point I wanted to buy the part and do it myself but they said they didnt know what one even though they had taken down the info when they originally came. My suspicion is they wanted to charge me $90 for 10mins of work. They also charge $30 just for showing up...Anyways, it wasn't what they thought and I fixed it myself.