Michel's Bakery Café in Ottawa

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comments 5

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  Joanne Carruthers

  :: 22 April 2018 10:38:39

  Very disorganized staff. Ordered Bacon and Eggs over easy. They offered me sunny side up eggs. Cook redid the order but forgot it came with bacon. The time it would take to cook the bacon the eggs would get as cold as the toast that have been sitting on the counter. Asked for my money back but did pay for my coffee. And it was not even busy!!!!!!

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  Becca K

  :: 13 February 2018 15:31:35

  I've been having lunch here for about 5 years now and am always, always happy with the quality of food and service. I once had a salad that I thought tasted odd; emailed the owner, who immediately apologized and offered me a free slice of cake on my next visit. I recommend this place to everyone.

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  Maria Khan

  :: 22 December 2016 20:34:29

  Amazing food - every. Single. Time. Service is impeccable as well. Ample selection of fresh sandwiches, salads and soups. Their baked goods are tasty as well. Coffee is pretty good too.

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  Kiera Tomasino

  :: 22 December 2016 10:54:47

  I really find all the food disappointing. Specifically their salad options. There's zero flavour. I don't know if it's cause the owner is cheap or because the people hired to make the food don't know what they are doing but everytime I have spent my money here I have been grosly underwhelmed. Which is the opposite of other Micheal's I've been to in other malls. Don't know what's wrong with this one. Also the 5 star rating is clearly the owner or someone that works there and I think that's super underhanded. You can't rate your own buisness because youre mad at your ratings. Just do better.

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  Penny Lane

  :: 29 June 2016 12:57:59

  June 28 2016 I got a product I was not happy with. I contacted head office and you contacted the owner and he called me. He was very rude did not take ownership of the situation and made it seem like I was untrue in my complaint. He gave me a refund but never said sorry, did not speak to me when I came back and was very rude. He is a bad representative of the Michel's Bakery Café Brand is trying to stand for. I am so disappointed and disgusted with the plain disregard and treatment that I will never be a customer of this location again. I worked in the food industry for 3 years and I know how things can happen or get missed but to be treated like I lied or made it up even worst. All he had to do was say he was sorry, they will do better quality control and not treat me like I lied. On another note the staff that works in the morning at this location are wonderful and have always been nice, I have always had the same 2 girls serve me and never had a complaint about them at all.