Lowe's Home Improvement in Ottawa

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comments 5

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  Wayne Rogers

  :: 25 March 2018 16:25:02

  Great service but ... Rented the van and for a 18km trip it costs $20 to fill. The van was not filled first and I had to fill it before returning it. When mentioned the high cost, no effort to return part payment. Receipt was in hand but not taken.

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  sylvain mayer

  :: 22 March 2018 10:16:47

  awsome service i called everywhere else for some pro mix i know it's winter but this is the only place that was willing to go and get it outside!! thanks for your awsome service!!

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  Ralph Cassin

  :: 19 March 2018 19:56:59

  Not impressed with the appliance section. I was waiting to speak with and buy a dish washer from this location. The sales rep was busy with a customer so I waited standing about 15 ft in front of him just as he finished with that customer another person cut in front and started speaking with him not mentioning I had been waiting 15 min to that person but.went off to help him with a stove. Needless to say if Lowes can't staff there stores along with training their employees proper education on dealing with the public they will lose more than the 1200.00 sale they missed out with me. While I was there I also needed 3 gallons of paint. The sales person in that department was very helpful and knowledgeable resaon for the 2 star rating.

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  Carol Ann Pearson

  :: 13 February 2018 12:10:25

  Purchased appliances online November, 2017. Purchased LG refrigerator, stove and microwave, Stainless , Lowes.ca, delivery came from this store. First delivery - range was delivered as is with broken leg. Made a call and it was replaced. Refrigerator - after a few weeks we removed the covering over stainless, only to find three dot dent on the front of the refrigerator. We called and we were offered a discount( Based on amount of damage) or a replacement frig. We opted for replacement frig- delivered in January. after delivery, we again noticed waves in the stainless. We called , asked if we could just have the one door replaced. answer was no. We could return the frig for a refund, that sometimes stainless , this happens. only option. I did not purchase scratch and dent, and after three change of appliances already, the thought of another. for the purchase of three appliances, this was a miserable experience. Lg warranty does not cover scratches or dents. What a hassle. I gave them a 2 because they did replace some of the items.

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  Gaetan Trottier

  :: 06 February 2018 11:34:45

  Not a place for contractors. I have been waiting over 2 months for prices. Now the manager avoids eye contact Shop at rona on hunt club. Better service