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1199, Marcus Drive, P3B 4K6, Sudbury, Greater Sudbury Division, CA Canada
contacts phone: +1 705-521-7200
website: www.lowes.ca
larger map & directionsLatitude: 46.50001, Longitude: -80.9453437
Thomas Paul
::Dont buy appliances from Lowes as they dont provide any service if the product is defective or missing parts. They force you to go through the manufacturer which can be a nightmare. The manager and I stared at a 2 dollar wheel on a Bosch dishwasher on their floor model that was missing from my purchase of a brand new Bosch dishwasher. Interesting that the floor model was missing a wheel as well on the bottom tray which causes the tray to tilt and slam dishes when you pull the tray out. Bosch understands this and after two hours on the phone with them they agreed to send the wheel. 6 weeks later and I still have no wheel. Followed up with emails and no response. Called again and hung up after waiting on hold for 1/2 an hour. Begged Lowes for a wheel today and their policy police will not give up the 2 dollar wheel because...and I quote “We have too much trouble with Bosch when we try to get parts”. I said so you leave that part to your customers? They said again its not their policy to give out parts even if they clip on and cost next to nothing. Whatever happened to due dillegence. So I made my own policy today. I will never again shop or buy appliances from Lowes ever again. And I will never buy a Bosch product again. I may even throw my Bosch drill out, I always use my Milwaukee Fuel anyway. Bosch and Lowes lost my business for life over a plastic wheel for a dishwasher. Thats my policy and without any bend to it.
timothy rauhala
::Asked at customer service about a certain item.ladt would not key in to the k to see retail, if it is in stpre ( as the online site says it is ) wanted to special order. Sent me back to flooring dept..not sure why as it was for a garage item. No one there toservuce. Waited 20 minutes, then left. Sudbury location
Suzanne Montgomery
::Staff in counter tops were to busy catching up with an old friend to bother helping me. Finally my 3 year old got tired of waiting and we left. However the employee in the paint department was very nice to my child and made him very happy.
Matthew Beach
::Moderate selection, competitive prices, minimal staff usually difficult to get assistance however they are very friendly.
Steve R
::Went to Lowe's to take advantage of the boxing day specials on appliances. No other retailer could beat the price, Air Miles or service. A big thank you to Dennis for being so helpful, knowledgeable and ensuring we we're satisfied with our purchase.