Longueuil Toyota Véhicules d'Occasion / Carrosserie in Longueuil

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comments 5

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  Sylvain Belanger

  :: 02 April 2018 14:29:51

  Meilleure place

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  Maël Houck

  :: 21 September 2017 22:25:34

  They do good work and their prices are fair.

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  Anton Sh

  :: 20 April 2017 01:15:51

  We had a good experience during buying used certified Toyota RAV4. Michael Sicotte gave us fair price for great car. He described everything about vehicle, full history and repairs schedule. On testdrive we had opportunity to drive trough the highway. We are really glad of car and dealer.

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  Michel Cally

  :: 22 September 2016 12:10:00

  Car needed major repairs within days, warranty refused. Beware of their dishonest selling practices! During a test drive with a used car, vendor Stéphane Pitt told us that we would have a one month warranty in case anything was wrong. This was confirmed by Stéphane again after the drive. Furthermore, he told us that the car would be fully inspected by a Toyota mechanic and all problems would be fixed. He rushed us through the contract, which was in French while he knew we only speak English. When I asked him to translate a section, he told me that I should not worry: if there was a problem, we would just come back and it would be fixed. An independent inspection at another garage immediately after purchase showed that the rear shocks were leaking oil and needed replacement. We went back; their Toyota mechanic confirmed this issue. Suddenly, we were told that only the engine and transmission were part of the warranty, despite earlier guarantees that all problems would be fixed for free. Stéphane claimed that these damages may have occurred while we were driving to the other garage (during a 20 km drive, two shocks start leaking oil at the same time?!). The manager (Marc Daigle) told us that the limited warranty was stated in the (French) contract. Even after translating the contract, we could not find a section that specified the warranty. We ended up having to pay over $400 in repairs ourselves. But even then it did not end: one month later the newly installed shocks broke down again. We went to another garage this time, they told us the Toyota dealer had installed defective shocks. If you think of buying here, have the car inspected by an independent garage before signing the contract. But I would really advise to go to a better and honest Toyota dealer in the area, there are many around.

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  Jean-Paul Lizotte

  :: 11 March 2013 17:20:34

  Unfortunately the service here is bad. You get harassed when you don't need them and they rarely honor an appointment. Avoid them. Go to Duval Toyota instead.